Executive Auto Sales

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296 Washington Hwy, Smithfield, RI 02917 - Map & Directions

Sales: (401) 233-8100

Nov 12, 2015
oldbones
0
Wow, this is what customer service is supposed to look like! These people are awesome. I’ve been buying cars for over 40 years and have never found a more knowledgeable, professional, accommodating, and pleasant group to work with. This stress free experience started when my wife had a pleasant and informative conversation with Chris on a Saturday morning. We went car shopping all day and after an exhaustive search we stopped at Executive Auto Sales in Smithfield, RI to connect with Chris. John, the owner, apologized that Chris was with a customer, but he would be more than happy to put a plate on for a test drive. He gave us some great directions to test on the highway as well as some backroads. There was ¾ of a tank of gas, so we had a nice stress free ride. The car was remarkably clean and had been through a shop for all service items such as brakes, suspension components, oil and filter, air filter etc. We were warmly greeted by Chris upon our return. He took his time explaining the many features and amenities of the car. Chris is a very pleasant, knowledgeable and genuinely sincere person. After a short time we agreed on an excellent deal. We picked the car up on Monday with new MA plates and registration. Even though the car was very clean when we saw it, we did not anticipate the dealerships classy service of freshly polishing both the inside and outside of the car. From this point forward I will always go directly to Executive Auto Sales and ask Chris to find a car for me. What a stress free experience!

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