I spoke with four different people at this dealership, one associate
minutes before I arrived. All claimed that the vehicle would be there
to test drive. Upon arriving, the manager gave me the run around
and tried to bring up a totally different vehicle. Then, he "searched"
the lot for the vehicle and came back 20 minutes later to tell me the
vehicle wasn't there. When I asked why I was told all week and that
day that the vehicle was ready for me to test drive, he laughed and
make up some excuse about traffic. Terrible business! Outdated
establishment, bathrooms were nasty, and customer service failed.
Good for me that it didn't work out though because I ended buying a
brand new 2013 Honda Pilot Touring as Ourisman Honda in
Bethesda. They're awesome!!
Lashon via CarGurus
Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
brian via CarGurus
Feb 10, 2011
Kept calling even after I told them I was not going to buy the car.