Desert Toyota

Painful experience. Two hours with sales guy before he handed us off to a fast-talking sales manager with a New York accent. This guy abandoned us during negotiations for 20 minutes on two separate occasions, while a dozen used-car salesmen stood around with their thumbs up their butts. Then he would come back with some line like, 'My manager says he will meet you half-way on your offer if you sign in the next hour.' In both the new-car and used-car showrooms, two separate channels of music were blaring simultaneously, and every 45 minutes or hour, when a sale was made, they blasted Madonna's 'Celebrate' and pre-recorded champagne corks popping at alarming levels. On top of the other two channels. Even after we agreed on a price it took over an hour to process the paperwork, despite paying cash. I mean, we were waiting 45 minutes in the showroom just to see the paperwork guy. And even after that, we had to wait another 45 minutes for them to "wash the car'.

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