Desert Toyota of Tucson

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Express Lube, New Owner Events, Rent A Car, Parts Center, Fleet T.E.D.
Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

7150 E 22nd St, Tucson, AZ 85710 - Map & Directions

Sales: (520) 296-8535

Service: (520) 296-8535

Jul 22, 2013
reservenm
0
After I called ahead to confirm this vehicle was still on the lot, I arranged to be there the next day to test drive. When I arrived, I was informed that the vehicle sold the night before. What a scam. I left very disappointed.
Feb 1, 2013
Small selection of used Tundras for a Toyota dealer. Consistently overpriced.
Dec 31, 2012
The contact in Dec. 2012 was fine, but I'm still simmering over a bad experience last summer when the internet price listed on a used Prius was not honored. What happened to truth in advertising? In olden days of reliable newspaper print, a dealership couldn't wiggle out of a bait- n-switch, oops, must have been a typo excuse.
Dec 27, 2012
The car on the website was not at the dealer on a 20K more expensive car was available. Go figure!
Apr 7, 2012
germanguy
0
I bought a truck(or at least i thought it did) Everything was fine, my trade in done and they wanted to pay off my old loan. A week later I get a call that there is a shortage of $ 1500 for the financing and if I could come up with that or I might have to give the truck back. The same day I got a card in the mail saying how happy they are "to seal the deal". I was always under the impression if a deal is accepted and all the papers are signed the deal is done. I find out on monday what " sealing the deal" means at desert Toyota. It started out asd a 5-star experience, for now til monday down to 1 star
Mar 29, 2012
Painful experience. Two hours with sales guy before he handed us off to a fast-talking sales manager with a New York accent. This guy abandoned us during negotiations for 20 minutes on two separate occasions, while a dozen used-car salesmen stood around with their thumbs up their butts. Then he would come back with some line like, 'My manager says he will meet you half-way on your offer if you sign in the next hour.' In both the new-car and used-car showrooms, two separate channels of music were blaring simultaneously, and every 45 minutes or hour, when a sale was made, they blasted Madonna's 'Celebrate' and pre-recorded champagne corks popping at alarming levels. On top of the other two channels. Even after we agreed on a price it took over an hour to process the paperwork, despite paying cash. I mean, we were waiting 45 minutes in the showroom just to see the paperwork guy. And even after that, we had to wait another 45 minutes for them to "wash the car'.

Average Service Ratings

Customer Service:
Quality:
Overall:
Based on 2 reviews
datatplay writes:
Desert Toyota of Tucson Review
Overall:
Quality:
Customer Service:
datatplay
25

Abs Problem — Erin Dean always takes good care of my needs. this last time the truck had abs problem and after having cheked it out Erin figured out that it was a sensor problem after driving through some deep water during a storm 2 nights pryer. They quoted me a fair price for the work and finished it on time. iam very happy with desert toyota.

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Giovanna writes:
Desert Toyota of Tucson Review
Overall:
Quality:
Customer Service:
75

Toyota Dealer/service — They are a dealership, so we are sure to take our Toyota 4Runner there regularly for maintenance. They have always been good to us. Honest, good work.

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