Colonial Toyota Scion

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550 George Washington Hwy, Smithfield, RI 02917 - Map & Directions

Sales: (866) 414-7542

Service: (866) 414-9275

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Featured Listings
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2006 Chevrolet Impala SS Used Cars in Smithfield, RI 02917

Great Deal
$2,847 BELOW
Instant Market Value of $8,835

Price: $5,988

Mileage: 135,599

Location: Smithfield, RI 02917

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Sport Red Metallic Description: Used 2006 Chevrolet Impala SS for sale - $5,988, 135,599 miles
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2009 Toyota Venza V6 4WD Used Cars in Smithfield, RI 02917

Great Deal
$2,863 BELOW
Instant Market Value of $21,451

Price: $18,588

Mileage: 47,801

Location: Smithfield, RI 02917

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Blizzard Pearl Description: Used 2009 Toyota Venza V6 4WD for sale - $18,588, 47,801 miles
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2011 Toyota RAV4 Limited V6 4WD Used Cars in Smithfield, RI 02917

Great Deal
$2,540 BELOW
Instant Market Value of $21,328

Price: $18,788

Mileage: 47,939

Location: Smithfield, RI 02917

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Sandy Beach Metallic Description: Used 2011 Toyota RAV4 Limited V6 4WD for sale - $18,788, 47,939 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2012 Toyota RAV4 Base 4WD Used Cars in Smithfield, RI 02917

Great Deal
$2,270 BELOW
Instant Market Value of $21,258

Price: $18,988

Mileage: 5,136

Location: Smithfield, RI 02917

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Pacific Blue Metallic Description: Used 2012 Toyota RAV4 Base 4WD for sale - $18,988, 5,136 miles
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2012 Toyota Camry SE Used Cars in Smithfield, RI 02917

Great Deal
$2,284 BELOW
Instant Market Value of $20,961

Price: $18,677

Mileage: 6,274

Location: Smithfield, RI 02917

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2012 Toyota Camry SE for sale - $18,677, 6,274 miles with Navigation System, Leather Seats, Sunroof/Moonroof
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2012 Toyota RAV4 Base 4WD Used Cars in Smithfield, RI 02917

Good Deal
$1,833 BELOW
Instant Market Value of $19,677

Price: $17,844

Mileage: 27,069

Location: Smithfield, RI 02917

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Pacific Blue Metallic Description: Used 2012 Toyota RAV4 Base 4WD for sale - $17,844, 27,069 miles
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2011 Scion tC Base Used Cars in Smithfield, RI 02917

Good Deal
$1,510 BELOW
Instant Market Value of $15,498

Price: $13,988

Mileage: 34,277

Location: Smithfield, RI 02917

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Nautical Blue Metallic Description: Used 2011 Scion tC Base for sale - $13,988, 34,277 miles with Sunroof/Moonroof
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2009 Toyota Venza I4 4WD Used Cars in Smithfield, RI 02917

Good Deal
$1,817 BELOW
Instant Market Value of $19,931

Price: $18,114

Mileage: 33,190

Location: Smithfield, RI 02917

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Grey Description: Used 2009 Toyota Venza I4 4WD for sale - $18,114, 33,190 miles with Alloy Wheels
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2012 Lexus CT 200h Premium Used Cars in Smithfield, RI 02917

Good Deal
$1,931 BELOW
Instant Market Value of $25,919

Price: $23,988

Mileage: 20,839

Location: Smithfield, RI 02917

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Fire Agate Pearl Description: Used 2012 Lexus CT 200h Premium for sale - $23,988, 20,839 miles
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2011 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,174 BELOW
Instant Market Value of $14,062

Price: $12,888

Mileage: 32,342

Location: Smithfield, RI 02917

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Sandy Beach Metallic Description: Used 2011 Toyota Corolla LE for sale - $12,888, 32,342 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,101 BELOW
Instant Market Value of $15,089

Price: $13,988

Mileage: 32,161

Location: Smithfield, RI 02917

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2013 Toyota Corolla LE for sale - $13,988, 32,161 miles
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2010 Toyota Camry Used Cars in Smithfield, RI 02917

Good Deal
$1,232 BELOW
Instant Market Value of $14,220

Price: $12,988

Mileage: 58,155

Location: Smithfield, RI 02917

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2010 Toyota Camry for sale - $12,988, 58,155 miles
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2012 Toyota Highlander Used Cars in Smithfield, RI 02917

Fair Deal
$1,893 BELOW
Instant Market Value of $27,681

Price: $25,788

Mileage: 38,879

Location: Smithfield, RI 02917

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Metallic Description: Used 2012 Toyota Highlander for sale - $25,788, 38,879 miles
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2008 Toyota Camry XLE Used Cars in Smithfield, RI 02917

Fair Deal
$927 BELOW
Instant Market Value of $11,515

Price: $10,588

Mileage: 108,144

Location: Smithfield, RI 02917

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Aloe Green Metallic Description: Used 2008 Toyota Camry XLE for sale - $10,588, 108,144 miles
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2012 Honda Accord LX Used Cars in Smithfield, RI 02917

Fair Deal
$762 BELOW
Instant Market Value of $16,750

Price: $15,988

Mileage: 26,779

Location: Smithfield, RI 02917

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Royal Blue Pearl Description: Used 2012 Honda Accord LX for sale - $15,988, 26,779 miles
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Jul 24, 2014
I loved the sales guy - Tommy. He was efficient, nice, and easy to work with.
Jun 30, 2014
Dealer advertised a car that they didn't have. They kept it on their web site for 6+ weeks after we went to see it. Sleezy. Bait & switch?
May 17, 2014
Quick and courteous responses.
May 9, 2014
advertising vehicles they no longer have
Mar 1, 2012
If 10 stars were an option they deserve them! I found my ideal car online at their dealership. After talking with Russell Botvin we made a deal over the phone and I flew oner 800 miles to finalize the transaction. Russell not only drove out of state to pick us up, he was gracious and helpful in getting us on the road home. This family owned and operated dealership is a breath of fresh air and are honest and straight forward. I will contact them FIRST whenever I need another vehicle. It was worth the trip from North Carolina to Rhode Island!

Average Service Ratings

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Based on 1 review
recipefordisaster writes:
Colonial Toyota Scion Review
Overall:
Quality:
Customer Service:
recipefordisaster
25

Worst Experience Ever! Don't Tell The Truth And Don't Care About Customer Service — WORST EVER! Many calls to 'customer service' were met with 'she isn't here, she has no set hours'. Zero attempt to apologize or make things right. I have unanswered emails to the owners days apart & Toyota itself says that there is nothing they can do. AVOID at all cost. 'Service' has no customer service or integrity. I called to bring my truck in for recall(frame corrosion). I was scheduled on Thursday & asked for a loaner. I was told no, the work would take under an hour(I thought they were just examining the frame so did not think this unreasonable). When I arrived, my paperwork said 'waiting', & Keith mentioned calling me later. I told him I was waiting & he said the work would take a minimum of 72 hrs and as much as 6 wks. I was flustered-I had a full schedule & items in my truck I would need, since I did not plan to leave it. I told him I needed a loaner; he said that I could not have one because I didn't have collision insurance on my(12 year old) truck. I told him that I do have collision on a newer vehicle, but it didn't help. He acquired an Enterprise rental for me after an hr. I gave someone in service my keys; they later handed them back with my keyring broken, saying nothing. No apology for miscommunication/errors. I heard many complaints about how busy it was(mention of being out of loaners)-I should not have been scheduled if there were too many appts. I did not demand an appt that day, I would have come back weeks later. Keith said if the truck passed it would take 72 hrs *just* for the powder coat to dry, so I did not worry about picking the truck up/bringing the car back until at least Monday. This was important: I had no availability Saturday. Late Friday, I got a message: get the rental car back by 11:30am Saturday, my truck would be ready at 12pm. Confused, I called back, & was on hold for 10 minutes then disconnected. The next time I could try, they were closed. I called first thing Saturday, knowing I had a full schedule and wanting to give notice that I could not get there. I could not get through for 20 minutes; when I did, the woman snapped that it was morning rush & they had 30 cars to sign in. I explained my situation to someone in Service, including that my truck could not be ready & I could not bring the car back. I was threatened with charges for the rental car if I did not bring it back in 2 hrs(by 11:30am). I pointed out that it was not even taken apart late Thursday. He said Toyota will not allow rentals for over 2 days, which contradicts what Keith said(72 hrs, which landed on Sunday when they were closed, up to 6 wks!), meaning my work was rushed. The Enterprise paperwork said I had the car until Monday. I tried customer service at Colonial. I was hung up on after being told no one was there. I had no idea what to do-risk serious consequences for canceling commitments or risk unfair charges for a rental car, & pick up a truck that should not be ready. No attempt at working with me, compromise, apology or concern. I could have made it later or Sunday but that was unacceptable to Colonial. Desperate, I threw away most of my day but still could not be there until 2:30pm, especially on such short notice. Service grudgingly agreed. I arrived and waited a while. I was told my key was in the truck. It was locked, I opened it with my spare key & could not find a key anywhere. I asked if the truck would be locked with the key in it & was told no. In a hurry, I opened the door into my eye, hard, & it was swelling/tearing. I asked the front desk person for ice & was told to go ask the person serving coffee. She was wonderful & did get ice. A salesperson & customers checked on me but no other employee, including front desk person, expressed concern. I got a black eye which is my own fault, but what cold, uncaring staff. The front desk person said she 'wasn't done snapping at' someone: very unprofessional. She does not belong in a customer centric role, nor does the person answering the phone. I have worked retail & know it is difficult dealing with customers, but if you are not a people person, you need a job away from public. When I picked the truck up, I was given no info. On the road, my behind the cab utility box slipped: the screws that held it in place were missing! It was completely loose but appeared normal, a serious hazard to anyone behind me. If it couldn't be reinstalled the way it was, I should have been warned! Incredibly, my key was lost; after 40 minutes of waiting with no update, I had to request that it be mailed. I never heard so I guess someone has my home address & a key to my vehicle. Plus I have to have keys made. This just blew me away, I trust that my key will be taken care of/accounted for. Again, no apology whatsoever. They did try to hand me keys; the tag was for the wrong vehicle & I refused them(the poor owner-I could have taken them!). I do not know if the work was done correctly or if corners were cut to get it done so quickly.

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