Colonial Toyota Scion

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550 George Washington Hwy, Smithfield, RI 02917 - Map & Directions

Sales: (866) 414-7542

Service: (866) 414-9275

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Featured Listings
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2011 Toyota Camry SE Used Cars in Smithfield, RI 02917

Great Deal
$2,706 BELOW
Instant Market Value of $16,183

Price: $13,477

Mileage: 51,738

Location: Smithfield, RI 02917

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Barcelona Red Met. Description: Used 2011 Toyota Camry SE for sale - $13,477, 51,738 miles with Alloy Wheels
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,431 BELOW
Instant Market Value of $15,419

Price: $13,988

Mileage: 31,827

Location: Smithfield, RI 02917

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Super White Description: Used 2013 Toyota Corolla LE for sale - $13,988, 31,827 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,354 BELOW
Instant Market Value of $15,342

Price: $13,988

Mileage: 33,479

Location: Smithfield, RI 02917

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Nautical Blue Me Description: Used 2013 Toyota Corolla LE for sale - $13,988, 33,479 miles
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2011 Toyota Camry LE Used Cars in Smithfield, RI 02917

Good Deal
$1,307 BELOW
Instant Market Value of $15,884

Price: $14,577

Mileage: 35,938

Location: Smithfield, RI 02917

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Magnetic Gray Met. Description: Used 2011 Toyota Camry LE for sale - $14,577, 35,938 miles with Steel Wheels
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,253 BELOW
Instant Market Value of $15,241

Price: $13,988

Mileage: 35,641

Location: Smithfield, RI 02917

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Super White Description: Used 2013 Toyota Corolla LE for sale - $13,988, 35,641 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,126 BELOW
Instant Market Value of $15,114

Price: $13,988

Mileage: 38,336

Location: Smithfield, RI 02917

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Silver Me. Description: Used 2013 Toyota Corolla LE for sale - $13,988, 38,336 miles
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2014 Toyota Camry LE Used Cars in Smithfield, RI 02917

Good Deal
$1,634 BELOW
Instant Market Value of $20,622

Price: $18,988

Mileage: 3,680

Location: Smithfield, RI 02917

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota Camry LE for sale - $18,988, 3,680 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,102 BELOW
Instant Market Value of $15,090

Price: $13,988

Mileage: 38,864

Location: Smithfield, RI 02917

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Super White Description: Used 2013 Toyota Corolla LE for sale - $13,988, 38,864 miles
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2011 Toyota Sienna Used Cars in Smithfield, RI 02917

Good Deal
$2,262 BELOW
Instant Market Value of $21,950

Price: $19,688

Mileage: 48,768

Location: Smithfield, RI 02917

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Sky Metallic Description: Used 2011 Toyota Sienna for sale - $19,688, 48,768 miles
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2014 Toyota Camry LE Used Cars in Smithfield, RI 02917

Good Deal
$1,242 BELOW
Instant Market Value of $20,186

Price: $18,944

Mileage: 9,402

Location: Smithfield, RI 02917

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Cypress Pearl Description: Used 2014 Toyota Camry LE for sale - $18,944, 9,402 miles
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2013 Toyota Camry SE Used Cars in Smithfield, RI 02917

Good Deal
$1,053 BELOW
Instant Market Value of $19,041

Price: $17,988

Mileage: 30,840

Location: Smithfield, RI 02917

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Barcelona Red Met. Description: Used 2013 Toyota Camry SE for sale - $17,988, 30,840 miles
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2013 Toyota Camry SE Used Cars in Smithfield, RI 02917

Good Deal
$959 BELOW
Instant Market Value of $18,447

Price: $17,488

Mileage: 38,675

Location: Smithfield, RI 02917

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Attitude Black Metal Description: Used 2013 Toyota Camry SE for sale - $17,488, 38,675 miles
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2013 Toyota Camry SE Used Cars in Smithfield, RI 02917

Fair Deal
$565 BELOW
Instant Market Value of $18,553

Price: $17,988

Mileage: 37,283

Location: Smithfield, RI 02917

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Me. Description: Used 2013 Toyota Camry SE for sale - $17,988, 37,283 miles
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2012 Toyota Camry SE Used Cars in Smithfield, RI 02917

Fair Deal
$482 BELOW
Instant Market Value of $18,470

Price: $17,988

Mileage: 37,245

Location: Smithfield, RI 02917

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Cosmic Gray Mica Description: Used 2012 Toyota Camry SE for sale - $17,988, 37,245 miles
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2013 Toyota Camry SE Used Cars in Smithfield, RI 02917

Fair Deal
$454 BELOW
Instant Market Value of $18,442

Price: $17,988

Mileage: 38,744

Location: Smithfield, RI 02917

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Cosmic Gray Mica Description: Used 2013 Toyota Camry SE for sale - $17,988, 38,744 miles
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Jul 24, 2014
I loved the sales guy - Tommy. He was efficient, nice, and easy to work with.
Jun 30, 2014
Dealer advertised a car that they didn't have. They kept it on their web site for 6+ weeks after we went to see it. Sleezy. Bait & switch?
May 17, 2014
Quick and courteous responses.
May 9, 2014
advertising vehicles they no longer have
Mar 1, 2012
If 10 stars were an option they deserve them! I found my ideal car online at their dealership. After talking with Russell Botvin we made a deal over the phone and I flew oner 800 miles to finalize the transaction. Russell not only drove out of state to pick us up, he was gracious and helpful in getting us on the road home. This family owned and operated dealership is a breath of fresh air and are honest and straight forward. I will contact them FIRST whenever I need another vehicle. It was worth the trip from North Carolina to Rhode Island!

Average Service Ratings

Customer Service:
Quality:
Overall:
Based on 1 review
recipefordisaster writes:
Colonial Toyota Scion Review
Overall:
Quality:
Customer Service:
recipefordisaster
25

Worst Experience Ever! Don't Tell The Truth And Don't Care About Customer Service — WORST EVER! Many calls to 'customer service' were met with 'she isn't here, she has no set hours'. Zero attempt to apologize or make things right. I have unanswered emails to the owners days apart & Toyota itself says that there is nothing they can do. AVOID at all cost. 'Service' has no customer service or integrity. I called to bring my truck in for recall(frame corrosion). I was scheduled on Thursday & asked for a loaner. I was told no, the work would take under an hour(I thought they were just examining the frame so did not think this unreasonable). When I arrived, my paperwork said 'waiting', & Keith mentioned calling me later. I told him I was waiting & he said the work would take a minimum of 72 hrs and as much as 6 wks. I was flustered-I had a full schedule & items in my truck I would need, since I did not plan to leave it. I told him I needed a loaner; he said that I could not have one because I didn't have collision insurance on my(12 year old) truck. I told him that I do have collision on a newer vehicle, but it didn't help. He acquired an Enterprise rental for me after an hr. I gave someone in service my keys; they later handed them back with my keyring broken, saying nothing. No apology for miscommunication/errors. I heard many complaints about how busy it was(mention of being out of loaners)-I should not have been scheduled if there were too many appts. I did not demand an appt that day, I would have come back weeks later. Keith said if the truck passed it would take 72 hrs *just* for the powder coat to dry, so I did not worry about picking the truck up/bringing the car back until at least Monday. This was important: I had no availability Saturday. Late Friday, I got a message: get the rental car back by 11:30am Saturday, my truck would be ready at 12pm. Confused, I called back, & was on hold for 10 minutes then disconnected. The next time I could try, they were closed. I called first thing Saturday, knowing I had a full schedule and wanting to give notice that I could not get there. I could not get through for 20 minutes; when I did, the woman snapped that it was morning rush & they had 30 cars to sign in. I explained my situation to someone in Service, including that my truck could not be ready & I could not bring the car back. I was threatened with charges for the rental car if I did not bring it back in 2 hrs(by 11:30am). I pointed out that it was not even taken apart late Thursday. He said Toyota will not allow rentals for over 2 days, which contradicts what Keith said(72 hrs, which landed on Sunday when they were closed, up to 6 wks!), meaning my work was rushed. The Enterprise paperwork said I had the car until Monday. I tried customer service at Colonial. I was hung up on after being told no one was there. I had no idea what to do-risk serious consequences for canceling commitments or risk unfair charges for a rental car, & pick up a truck that should not be ready. No attempt at working with me, compromise, apology or concern. I could have made it later or Sunday but that was unacceptable to Colonial. Desperate, I threw away most of my day but still could not be there until 2:30pm, especially on such short notice. Service grudgingly agreed. I arrived and waited a while. I was told my key was in the truck. It was locked, I opened it with my spare key & could not find a key anywhere. I asked if the truck would be locked with the key in it & was told no. In a hurry, I opened the door into my eye, hard, & it was swelling/tearing. I asked the front desk person for ice & was told to go ask the person serving coffee. She was wonderful & did get ice. A salesperson & customers checked on me but no other employee, including front desk person, expressed concern. I got a black eye which is my own fault, but what cold, uncaring staff. The front desk person said she 'wasn't done snapping at' someone: very unprofessional. She does not belong in a customer centric role, nor does the person answering the phone. I have worked retail & know it is difficult dealing with customers, but if you are not a people person, you need a job away from public. When I picked the truck up, I was given no info. On the road, my behind the cab utility box slipped: the screws that held it in place were missing! It was completely loose but appeared normal, a serious hazard to anyone behind me. If it couldn't be reinstalled the way it was, I should have been warned! Incredibly, my key was lost; after 40 minutes of waiting with no update, I had to request that it be mailed. I never heard so I guess someone has my home address & a key to my vehicle. Plus I have to have keys made. This just blew me away, I trust that my key will be taken care of/accounted for. Again, no apology whatsoever. They did try to hand me keys; the tag was for the wrong vehicle & I refused them(the poor owner-I could have taken them!). I do not know if the work was done correctly or if corners were cut to get it done so quickly.

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