Colonial Toyota Scion

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550 George Washington Hwy, Smithfield, RI 02917 - Map & Directions

Sales: (866) 414-7542

Service: (866) 414-9275

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Featured Listings
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2006 Chevrolet Impala SS Used Cars in Smithfield, RI 02917

Great Deal
$2,606 BELOW
Instant Market Value of $8,594

Price: $5,988

Mileage: 135,599

Location: Smithfield, RI 02917

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Sport Red Metallic Description: Used 2006 Chevrolet Impala SS for sale - $5,988, 135,599 miles
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2011 Toyota Camry SE Used Cars in Smithfield, RI 02917

Great Deal
$2,724 BELOW
Instant Market Value of $16,201

Price: $13,477

Mileage: 51,815

Location: Smithfield, RI 02917

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Automatic Color: Barcelona Red Metallic Description: Used 2011 Toyota Camry SE for sale - $13,477, 51,815 miles with Sunroof/Moonroof, Alloy Wheels
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2013 Volkswagen Passat SEL PZEV Used Cars in Smithfield, RI 02917

Great Deal
$2,524 BELOW
Instant Market Value of $22,312

Price: $19,788

Mileage: 24,926

Location: Smithfield, RI 02917

Certified Pre-Owned: No Transmission: Automatic Color: Reflex Silver Metallic Description: Used 2013 Volkswagen Passat SEL PZEV for sale - $19,788, 24,926 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2011 Kia Sorento LX Used Cars in Smithfield, RI 02917

Great Deal
$2,027 BELOW
Instant Market Value of $16,015

Price: $13,988

Mileage: 56,138

Location: Smithfield, RI 02917

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Snow White Pearl Description: Used 2011 Kia Sorento LX for sale - $13,988, 56,138 miles
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2009 Toyota Camry LE Used Cars in Smithfield, RI 02917

Great Deal
$1,731 BELOW
Instant Market Value of $14,419

Price: $12,688

Mileage: 30,197

Location: Smithfield, RI 02917

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Desert Sand Mica Description: Used 2009 Toyota Camry LE for sale - $12,688, 30,197 miles
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2006 Chevrolet Equinox LT AWD Used Cars in Smithfield, RI 02917

Good Deal
$1,621 BELOW
Instant Market Value of $8,609

Price: $6,988

Mileage: 109,806

Location: Smithfield, RI 02917

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Salsa Red Metallic Description: Used 2006 Chevrolet Equinox LT AWD for sale - $6,988, 109,806 miles
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2013 Toyota Camry LE Used Cars in Smithfield, RI 02917

Good Deal
$1,811 BELOW
Instant Market Value of $17,799

Price: $15,988

Mileage: 23,614

Location: Smithfield, RI 02917

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2013 Toyota Camry LE for sale - $15,988, 23,614 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,502 BELOW
Instant Market Value of $15,490

Price: $13,988

Mileage: 31,828

Location: Smithfield, RI 02917

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Super White Description: Used 2013 Toyota Corolla LE for sale - $13,988, 31,828 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,443 BELOW
Instant Market Value of $15,431

Price: $13,988

Mileage: 33,121

Location: Smithfield, RI 02917

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Classic Silver Metallic Description: Used 2013 Toyota Corolla LE for sale - $13,988, 33,121 miles
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2013 Toyota Corolla LE Used Cars in Smithfield, RI 02917

Good Deal
$1,425 BELOW
Instant Market Value of $15,413

Price: $13,988

Mileage: 33,515

Location: Smithfield, RI 02917

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Nautical Blue Metallic Description: Used 2013 Toyota Corolla LE for sale - $13,988, 33,515 miles
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2011 Toyota Camry SE Used Cars in Smithfield, RI 02917

Good Deal
$1,600 BELOW
Instant Market Value of $16,288

Price: $14,688

Mileage: 45,859

Location: Smithfield, RI 02917

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Metallic Description: Used 2011 Toyota Camry SE for sale - $14,688, 45,859 miles
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2011 Toyota Camry LE Used Cars in Smithfield, RI 02917

Good Deal
$1,373 BELOW
Instant Market Value of $15,950

Price: $14,577

Mileage: 35,933

Location: Smithfield, RI 02917

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Description: Used 2011 Toyota Camry LE for sale - $14,577, 35,933 miles with Sunroof/Moonroof, Alloy Wheels
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2011 Toyota Corolla Used Cars in Smithfield, RI 02917

Good Deal
$1,319 BELOW
Instant Market Value of $14,007

Price: $12,688

Mileage: 38,837

Location: Smithfield, RI 02917

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic-gray Description: Used 2011 Toyota Corolla for sale - $12,688, 38,837 miles
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2014 Subaru BRZ Limited Used Cars in Smithfield, RI 02917

Good Deal
$1,594 BELOW
Instant Market Value of $25,182

Price: $23,588

Mileage: 3,603

Location: Smithfield, RI 02917

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Wr Blue Pearl Description: Used 2014 Subaru BRZ Limited for sale - $23,588, 3,603 miles
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2014 Honda CR-V EX AWD Used Cars in Smithfield, RI 02917

Good Deal
$1,090 BELOW
Instant Market Value of $25,078

Price: $23,988

Mileage: 8,511

Location: Smithfield, RI 02917

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Mountain Air Metallic Description: Used 2014 Honda CR-V EX AWD for sale - $23,988, 8,511 miles
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Jul 24, 2014
I loved the sales guy - Tommy. He was efficient, nice, and easy to work with.
Jun 30, 2014
Dealer advertised a car that they didn't have. They kept it on their web site for 6+ weeks after we went to see it. Sleezy. Bait & switch?
May 17, 2014
Quick and courteous responses.
May 9, 2014
advertising vehicles they no longer have
Mar 1, 2012
If 10 stars were an option they deserve them! I found my ideal car online at their dealership. After talking with Russell Botvin we made a deal over the phone and I flew oner 800 miles to finalize the transaction. Russell not only drove out of state to pick us up, he was gracious and helpful in getting us on the road home. This family owned and operated dealership is a breath of fresh air and are honest and straight forward. I will contact them FIRST whenever I need another vehicle. It was worth the trip from North Carolina to Rhode Island!

Average Service Ratings

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Based on 1 review
recipefordisaster writes:
Colonial Toyota Scion Review
Overall:
Quality:
Customer Service:
recipefordisaster
25

Worst Experience Ever! Don't Tell The Truth And Don't Care About Customer Service — WORST EVER! Many calls to 'customer service' were met with 'she isn't here, she has no set hours'. Zero attempt to apologize or make things right. I have unanswered emails to the owners days apart & Toyota itself says that there is nothing they can do. AVOID at all cost. 'Service' has no customer service or integrity. I called to bring my truck in for recall(frame corrosion). I was scheduled on Thursday & asked for a loaner. I was told no, the work would take under an hour(I thought they were just examining the frame so did not think this unreasonable). When I arrived, my paperwork said 'waiting', & Keith mentioned calling me later. I told him I was waiting & he said the work would take a minimum of 72 hrs and as much as 6 wks. I was flustered-I had a full schedule & items in my truck I would need, since I did not plan to leave it. I told him I needed a loaner; he said that I could not have one because I didn't have collision insurance on my(12 year old) truck. I told him that I do have collision on a newer vehicle, but it didn't help. He acquired an Enterprise rental for me after an hr. I gave someone in service my keys; they later handed them back with my keyring broken, saying nothing. No apology for miscommunication/errors. I heard many complaints about how busy it was(mention of being out of loaners)-I should not have been scheduled if there were too many appts. I did not demand an appt that day, I would have come back weeks later. Keith said if the truck passed it would take 72 hrs *just* for the powder coat to dry, so I did not worry about picking the truck up/bringing the car back until at least Monday. This was important: I had no availability Saturday. Late Friday, I got a message: get the rental car back by 11:30am Saturday, my truck would be ready at 12pm. Confused, I called back, & was on hold for 10 minutes then disconnected. The next time I could try, they were closed. I called first thing Saturday, knowing I had a full schedule and wanting to give notice that I could not get there. I could not get through for 20 minutes; when I did, the woman snapped that it was morning rush & they had 30 cars to sign in. I explained my situation to someone in Service, including that my truck could not be ready & I could not bring the car back. I was threatened with charges for the rental car if I did not bring it back in 2 hrs(by 11:30am). I pointed out that it was not even taken apart late Thursday. He said Toyota will not allow rentals for over 2 days, which contradicts what Keith said(72 hrs, which landed on Sunday when they were closed, up to 6 wks!), meaning my work was rushed. The Enterprise paperwork said I had the car until Monday. I tried customer service at Colonial. I was hung up on after being told no one was there. I had no idea what to do-risk serious consequences for canceling commitments or risk unfair charges for a rental car, & pick up a truck that should not be ready. No attempt at working with me, compromise, apology or concern. I could have made it later or Sunday but that was unacceptable to Colonial. Desperate, I threw away most of my day but still could not be there until 2:30pm, especially on such short notice. Service grudgingly agreed. I arrived and waited a while. I was told my key was in the truck. It was locked, I opened it with my spare key & could not find a key anywhere. I asked if the truck would be locked with the key in it & was told no. In a hurry, I opened the door into my eye, hard, & it was swelling/tearing. I asked the front desk person for ice & was told to go ask the person serving coffee. She was wonderful & did get ice. A salesperson & customers checked on me but no other employee, including front desk person, expressed concern. I got a black eye which is my own fault, but what cold, uncaring staff. The front desk person said she 'wasn't done snapping at' someone: very unprofessional. She does not belong in a customer centric role, nor does the person answering the phone. I have worked retail & know it is difficult dealing with customers, but if you are not a people person, you need a job away from public. When I picked the truck up, I was given no info. On the road, my behind the cab utility box slipped: the screws that held it in place were missing! It was completely loose but appeared normal, a serious hazard to anyone behind me. If it couldn't be reinstalled the way it was, I should have been warned! Incredibly, my key was lost; after 40 minutes of waiting with no update, I had to request that it be mailed. I never heard so I guess someone has my home address & a key to my vehicle. Plus I have to have keys made. This just blew me away, I trust that my key will be taken care of/accounted for. Again, no apology whatsoever. They did try to hand me keys; the tag was for the wrong vehicle & I refused them(the poor owner-I could have taken them!). I do not know if the work was done correctly or if corners were cut to get it done so quickly.

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