Still workin with them. Brought my own financing but they tried very hard to funnel me through one I their preferred banks. Going against my better judgement, they assured me I'd get a better rate with them. My kids had activities and I said they could try but I was in a hurry an was happy with the financing I brought. 2 hours later, missing my kids events, and them returning with .01% better but a higher payment, I was irritated at minimum. I instructed them to use the financing I brought to which their patronizing reply of "Don't you want to use a REAL bank?" sent me over the edge and I was ready to walk out. I gave them one final have to use my financing and they agreed. Had we done that in the first place it would have taken less than 45 minutes test drive to dive off. We sine the paperwork and I asked for clarification in issuing bank for my loan to which they ensures me it was the lender I brought and showed me that in the paperwork. They again asked if they could continue shopping my rate and I clearly said no, my husband and others present as witness. I undertan that the dealer makes additional monies by using their lenders as the lean holder and it's in their best interest to facilitate the note. I clearly, without question, multiple times stated that they were to use the lender I brought and my change it. This was last Thursday. Yesterday I got a call fro
their preferred lender asking for confirmation and payment schedule set up on the loan package that had been submitted by Clear Lake Nissan. Not my lender. After I had left they crossed out my lender and assigned the note to theirs at the same rate and payment. Needless to say we are still working it out and now I can't get a returned call from anyone at the dealership. I have insured the car and my downpayment heck has been cashed. Problem is, I have a lender in my insurance and technically no lender has my note to my knowledge as I informed the lender that called me yesterday that they changed my loan docs without my knowledge. We'll see how this is resolved. More to come. For now, they don't get one star because it requires a selection. It would be less if I had the option as there is not an option for a negative buyer beware rating!
