Clear Lake Chrysler Jeep Dodge Ram

15711 Gulf Fwy, Webster, TX 77598 - Map & Directions

Sales: 877-274-2453

Service: (800) 510-7986

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Featured Listings
http://static.cargurus.com/images/forsale/2014/07/09/07/27/2012_nissan_titan-pic-3089105983648282059-152x114.jpeg

2012 Nissan Titan SV Crew Cab Used Cars in Webster, TX 77598

Great Deal
$2,935 BELOW
Instant Market Value of $22,924

Price: $19,989

Mileage: 38,922

Location: Webster, TX 77598

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Metallic Slate Description: Used 2012 Nissan Titan SV Crew Cab for sale - $19,989, 38,922 miles
http://static.cargurus.com/images/forsale/2014/08/15/07/17/2013_ram_1500-pic-6256766100585667655-152x114.jpeg

2013 Ram 1500 Tradesman 6.3ft. Bed Used Cars in Webster, TX 77598

Great Deal
$2,604 BELOW
Instant Market Value of $20,592

Price: $17,988

Mileage: 24,792

Location: Webster, TX 77598

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clearcoat Description: Used 2013 Ram 1500 Tradesman 6.3ft. Bed for sale - $17,988, 24,792 miles
http://static.cargurus.com/images/forsale/2014/06/13/07/55/2011_dodge_grand_caravan-pic-9220416755130335201-152x114.jpeg

2011 Dodge Grand Caravan Express Used Cars in Webster, TX 77598

Great Deal
$1,777 BELOW
Instant Market Value of $14,766

Price: $12,989

Mileage: 60,551

Location: Webster, TX 77598

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Charcoal Pearlcoat Description: Used 2011 Dodge Grand Caravan Express for sale - $12,989, 60,551 miles
http://static.cargurus.com/images/forsale/2014/08/04/06/26/2011_toyota_camry-pic-1946778910512404192-152x114.jpeg

2011 Toyota Camry LE Used Cars in Webster, TX 77598

Good Deal
$1,577 BELOW
Instant Market Value of $14,532

Price: $12,955

Mileage: 53,193

Location: Webster, TX 77598

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Black Description: Used 2011 Toyota Camry LE for sale - $12,955, 53,193 miles
http://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2013 Ram 3500 SLT Crew Cab 8 ft. Bed Used Cars in Webster, TX 77598

Good Deal
$2,721 BELOW
Instant Market Value of $41,709

Price: $38,988

Mileage: 81,104

Location: Webster, TX 77598

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Ram 3500 SLT Crew Cab 8 ft. Bed for sale - $38,988, 81,104 miles
http://static.cargurus.com/images/forsale/2014/08/10/14/24/2010_nissan_altima_coupe-pic-5569050797186530099-152x114.jpeg

2010 Nissan Altima Coupe 2.5 S Used Cars in Webster, TX 77598

Good Deal
$1,764 BELOW
Instant Market Value of $16,087

Price: $14,323

Mileage: 40,031

Location: Webster, TX 77598

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Dark Slate Metallic Description: Used 2010 Nissan Altima Coupe 2.5 S for sale - $14,323, 40,031 miles
http://static.cargurus.com/images/forsale/2014/07/11/07/32/2013_dodge_durango-pic-5131742393708438006-152x114.jpeg

2013 Dodge Durango Crew Used Cars in Webster, TX 77598

Good Deal
$1,848 BELOW
Instant Market Value of $29,446

Price: $27,598

Mileage: 14,470

Location: Webster, TX 77598

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2013 Dodge Durango Crew for sale - $27,598, 14,470 miles
http://static.cargurus.com/images/forsale/2014/08/24/07/45/2011_dodge_durango-pic-8820580190636868580-152x114.jpeg

2011 Dodge Durango Citadel Used Cars in Webster, TX 77598

Good Deal
$1,857 BELOW
Instant Market Value of $29,835

Price: $27,978

Mileage: 39,210

Location: Webster, TX 77598

Average time on market: 39 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Inferno Red Crystal Pearlcoat Description: Used 2011 Dodge Durango Citadel for sale - $27,978, 39,210 miles with Navigation System, Sunroof/Moonroof
http://static.cargurus.com/images/forsale/2014/08/24/07/36/2012_nissan_murano-pic-1638456486926523187-152x114.jpeg

2012 Nissan Murano SL Used Cars in Webster, TX 77598

Good Deal
$1,442 BELOW
Instant Market Value of $26,086

Price: $24,644

Mileage: 29,865

Location: Webster, TX 77598

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tinted Bronze Metallic Description: Used 2012 Nissan Murano SL for sale - $24,644, 29,865 miles with Navigation System, Sunroof/Moonroof
http://static.cargurus.com/images/forsale/2014/08/09/02/39/2010_ford_fusion-pic-1302227017962944245-152x114.jpeg

2010 Ford Fusion SEL Used Cars in Webster, TX 77598

Good Deal
$1,198 BELOW
Instant Market Value of $14,420

Price: $13,222

Mileage: 58,872

Location: Webster, TX 77598

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Smokestone Metallic Description: Used 2010 Ford Fusion SEL for sale - $13,222, 58,872 miles
http://static.cargurus.com/images/forsale/2014/08/24/07/36/2011_chrysler_town___country-pic-3353186102179976167-152x114.jpeg

2011 Chrysler Town & Country Touring Used Cars in Webster, TX 77598

Good Deal
$1,011 BELOW
Instant Market Value of $18,562

Price: $17,551

Mileage: 40,152

Location: Webster, TX 77598

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Charcoal Pearlcoat Description: Used 2011 Chrysler Town & Country Touring for sale - $17,551, 40,152 miles
http://static.cargurus.com/images/forsale/2014/07/12/08/36/2011_infiniti_g25-pic-2051600973862988847-152x114.jpeg

2011 Infiniti G25 Journey Used Cars in Webster, TX 77598

Good Deal
$1,064 BELOW
Instant Market Value of $20,324

Price: $19,260

Mileage: 46,353

Location: Webster, TX 77598

Average time on market: 30 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Liquid Platinum Description: Used 2011 Infiniti G25 Journey for sale - $19,260, 46,353 miles with Sunroof/Moonroof
http://static.cargurus.com/images/forsale/2014/08/10/14/13/2013_dodge_durango-pic-5099261228319709547-152x114.jpeg

2013 Dodge Durango SXT Used Cars in Webster, TX 77598

Good Deal
$1,258 BELOW
Instant Market Value of $26,585

Price: $25,327

Mileage: 18,724

Location: Webster, TX 77598

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright White Clearcoat Description: Used 2013 Dodge Durango SXT for sale - $25,327, 18,724 miles
http://static.cargurus.com/images/forsale/2014/08/09/19/30/2012_dodge_journey-pic-946402569848337364-152x114.jpeg

2012 Dodge Journey SE Used Cars in Webster, TX 77598

Good Deal
$924 BELOW
Instant Market Value of $16,469

Price: $15,545

Mileage: 32,991

Location: Webster, TX 77598

Average time on market: 24 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2012 Dodge Journey SE for sale - $15,545, 32,991 miles
http://static.cargurus.com/images/forsale/2014/08/15/07/17/2013_fiat_500-pic-2189934839731663741-152x114.jpeg

2013 FIAT 500 Pop Used Cars in Webster, TX 77598

Good Deal
$776 BELOW
Instant Market Value of $12,913

Price: $12,137

Mileage: 16,111

Location: Webster, TX 77598

Average time on market: 39 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Nero (black) Description: Used 2013 FIAT 500 Pop for sale - $12,137, 16,111 miles
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Aug 12, 2014
good.
Jul 1, 2014
Assigned me a person with less than 3 weeks on the job. It took him over 2 hours to get a second key made at time of pickup. Poor training by dealer and lack of team support.
Jun 26, 2014
dealer responsive
Jun 16, 2014
I was in contact with a sales rep for a few days to come look at a used car they had on the lot. I called her literally 10 minutes before I got there and she said just to ask for her when I got there. When I got there another sales rep came to assist me, it was then I realized my original sales rep was selling the car to someone else. Waste of time and gas.
May 29, 2014
Best knowledgeable person was the general factotum Benny. The rest of the sales team were either incompetent, lazy or indifferent. I purchased a Dodge Ram after it had been reduced in price. Apparently the "corporate" office dictates negotiating terms with this dealership. I was pleased with the vehicle, but I had hours of my time wasted in the purchase process.
May 20, 2014
Overall good experience. After arguing about price.
May 13, 2014
Via the CarGurus website, I expressed interest in a vehicle at Clear Lake Dodge on a Monday. I received a phone call the same day. I went to see the vehicle the next day and it was already sold. I was very disappointed. Then, several days later, I received a phone call asking when I planned to come see the vehicle. Communication is apparently poor between not only the Clear Lake Dodge staff but also with customers.
Apr 27, 2014
I just didnt offer enough money for them to trade but was very nice and proffessional
Apr 3, 2014
Good response - no deal to be made
Feb 17, 2014
Treated me real nice
Jul 1, 2013
Price on vehicle was 20,908. During the transaction for the entire amount in cash the salesman upped the price to 25995 on the phone after we had already discussed the set price was 20908. Be prepared for changing prices right up until you get the keys.
May 15, 2013
Wasnt exactly the exterior color I wanted, but assured me that they will keep my request
Mar 3, 2013
Not very knowledgeable about the current inventory on their lot so don't make a long trip to get there for it might be a car that sold last week and trade-ins are definitely a challenge for them.
May 1, 2012
Just make sure you get your drivers license back from them! :o) Over all good people. Enjoyed the experience.
Jan 12, 2012
Easy buying experience. I love my 2008 Toyota Tacoma PreRunner SR5 TRD Double Cab V6

Average Service Ratings

Customer Service:
Quality:
Overall:
Based on 10 reviews
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
alexjalameda writes:
Clear Lake Chrysler Jeep Dodge Ram Review
Overall:
Quality:
Customer Service:
alexjalameda
5

Worst Dealership In Houston!!!! Unprofessional And Shady!!!! — I have purchased many cars in my time, I have to say this is the worst dealership I have ever been to! I showed up on a Saturday to see a vehicle they just listed online, I got the run around and then they said it was in service. They couldn't find the vehicle, so they assumed it was there. I never received a follow-up call to let me know the vehicle was out of service, as I requested. I call again on Monday and was told the vehicle will be in service until about Wednesday. I asked why the vehicle would be in service so long, they did not know. I called on Wednesday to ask for the vehicle, they said they had it and it would be ready for when I came at 6 pm. This was one of the most dirtiest cars I have seen at a dealership to purchase. It looked like they took it to the beach for the weekend. The leather seats looked awful, you couldn't tell if they were damaged or just that dirty. I asked some basic questions like: Why was the car in maintenance since Saturday? Why does the car have 1,300 more miles then it was listed for? Every time I asked Benny a questions, he would just huff and puff with no reply. Then he had a manager come by, the manager said, "We will have this ready for you tomorrow at the same time. We will have all your questions answered and the vehicle will be cleaned. We will contact you tomorrow when everything is complete." I never heard from them on Thursday, so called around 4 pm and they had to check the status on the car. I received a call back and was told the car was just sent to detail and they are working on getting answers for my questions. When I arrived the vehicle looked clean from the outside, they cleaned most of the vehicle inside but it didn't look like a car being sold at a dealership. I asked if they could finish cleaning the inside, the sale guy didn't seem happy but he go it done. The car was also not in Maintenance, it was used for a radio event. They are just LIERS! When we sat down to talk about the price and the total cost with taxes and title, he just brought a paper with the list price and was telling me to just sign the paper. I said, "no" and started to look at the invoice. They added a fee for $400 dollars for a service the sales guy could not explain. He told me financing will inform me of what it is, but he wouldn't confirm before I sign. So he wanted me to sign and pay for something that he couldn't explain. Very SHADY!!!! Then as we went back and forth, he brought the most unprofessional person at this dealership. Lucky for him, because he should not be employed in the service industry and I would report him if I knew him name. When the sales person brought this person to our table, he started talking to me as I never purchased a car before. I came in with CASH to purchase a car this day. He told me our price is what it is, I tried to make an argument about the additional 1,300 miles on the vehicle, they didn't care. He basically got up and said, "thanks for coming in" and tried to shake my hand. I just got up with my wife and decided to leave. He followed us out the door, then asked to speak with my privately. The first things out of this mouth, "Why are you being such an "profanity goes here".!" I just walked back inside to get my wife and we started walking out. He followed us to my car and then called me a "profanity here" for not listening to him. I started to bicker back and forth with him, he then calls me out to fight. This is when Danny, a sales guy, came up to us and asked me to leave and he didn't say anything to his colleague who was yelling and cussing at me. Then as I drive off, you all three sales guys laughing and mocking the situation that just occurred. I drove straight to LoneStar Chevrolet and bought the same vehicle but in the R/T model instead of Crew model. AVOID THIS DEALERSHIP AT ALL COST!!!!! Very UNPROFESSIONAL and Not HONEST!

Is this review helpful? Yes | No
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