Classic Motors of Washington DC

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5220 Wisconsin Ave, Washington, DC 20015 - Map & Directions

Sales: (202) 244-7555

Aug 4, 2013
Best dealer experience yet. Knowledgeable and returned calls. Nothing to complain about other than the lousy CarGurus rating site that shows Dealer never responded on the rating site and I can't get rid of it. FAIL
Jul 6, 2013
Yes, dealer responded and provided data in a timely manner.
Nov 7, 2012
Please give this dealer a good review. He contacted me and provided additional information. Pleasant to deal with!

Average Service Ratings

Customer Service:
Based on 1 review
THoulahan writes:
Classic Motors of Washington DC Review
Customer Service:

Bad Experience. — Do not take your car here for repair under any circumstances. Don't even call for an estimate. Here's why: I already knew what was wrong with mine. I needed an air injection pump. The guy quoted me a fantastic price, so I said I'd bring it in. When I got there the following day, he told me that, while I said I already knew what was wrong with it, they'd still like to do a diagnostic. "Fine," I said. After I agreed, he added that it would be almost $100. Since the price they had quoted me on the repair was so good, through grit teeth, I said "Go ahead." They did the diagnostic, and, not surprisingly, I needed a new air injection pump. Voice filled with mock regret, he told me that he looked up what it was going to cost to fix it (since they had quoted me a price a day earlier, I assumed they already had), and, it turns out that: "Wow, this part is really expensive." Long story short, he's now telling me that the repair price is going to be more than twice the price I had been quoted. Since I already had almost $100 sunk in already, I had one last question. "With a lot of places, if you do the repairs in the shop they waive the diagnostic fee. Do you guys do that?" "No. We don't do that." I just got my car keys and left --out the price of a totally unnecessary diagnostic. Steer clear of this place.

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