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City World Ford Lincoln

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Internet Approved

3305 Boston Road, Bronx, NY 10469 - Map & Directions

Sales: (888) 461-0882

Service: (718) 829-8600

Dec 17, 2013
Wasn't a nice, professional atmosphere that I've grown accustomed to at other car dealerships. Environment was filled with worn furniture and walls, cursing salesmen that would talk their *ish to eachother, only a few steps from where potential customers were sitting, and last but not least, no coffee or tea available on-site. C'mon... oh and the vehicle had countless scratches on it, a 5-inch slash on the rubber strip between the window and passenger side door, dirt on interior ceiling...seriously? This is how you present your vehicles? Show some respect. I'm glad I got out of there w/the carfax before they wasted anymore of my time.
Oct 6, 2013
salesman Nelson was very pleasant.
Aug 20, 2013
excellent
May 1, 2013
Very kind and profesional
Jan 27, 2013
patriciabiscaia
0
very upset I drove 1 hour to get there, just so you know I did speak with a sales rep, when I got there they said they couldnt find the car... total scam...
Oct 14, 2012
Took them 5 days to answer simple questions; were unable to provide pictures after multiple requests; incorrectly described key features like V6 vs. V8, I needed to correct them. Their CRM SW is getting in their way. Polite via email.
Jul 12, 2012
Not only City World, but ALL of the car dealers hounded us relentlessly, so much so that I suspended my purchasing plans!
May 16, 2012
I didn't end up buying a vehicle from them since the SUV I was interested in had just been sold and hadn't been removed from their web site yet but Antwana, their Internet Sales Associate, was very quick to respond to me and very pleasant and professional.
May 5, 2012
I purschased a Ford Edge from this dealer and I love it they made me feel like family
Jan 12, 2012
They are the best in the city..they are truly committed to serving you...no other dealership can match they prices....
Oct 31, 2011
Jules888
0
Be cautious when you get there... some of the dealers are far from being serious.
Jul 26, 2012
No review given
Oct 4, 2011
No review given

Average Service Ratings

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Based on 1 review
zakataq writes:
City World Ford Lincoln Review
Overall:
zakataq
40

Terrrible Dealership...false Advertising — This dealership has the worst customer service ever. They also use fake ads to get you in the dealership, then try to sell you a more expensive car. I went here after I saw an ad online. I called to make sure they did in fact have the car, and that it wasnt a marketing tactic. I drove 25min into the city to find that when I got there they somehow could not find the car on there lot. This is after I had called 30 min prior to ensure the car was there. They then tried to sell me a more expensive car. When they discovered I knew what they were up to the treated me very rudely. To top it off the had the nerve to call me the next day with a car they found that matched what I was looking for, but would not give me any info about it. No price, color, condition, mileage nothing. This was by far the worst dealership experience I have ever encountered.

2 of 2 people found this review helpful.
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