City World Ford Lincoln Mercury

This dealership has the worst customer service ever.  They also use fake ads to get you in the dealership, then try to sell you a more expensive car.  I went here after I saw an ad online.  I called to make sure they did in fact have the car, and that it wasnt a marketing tactic.  I drove 25min into the city to find that when I got there they somehow could not find the car on there lot.  This is after I had called 30 min prior to ensure the car was there.  They then tried to sell me a more expensive car. When they discovered I knew what they were up to the treated me very rudely.  To top it off the had the nerve to call me the next day with a car they found that matched what I was looking for, but would not give me any info about it.  No price, color, condition, mileage nothing.  This was by far the worst dealership experience I have ever encountered.