Chuck Fairbanks Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

629 I-35 South, Desoto, TX 75115 - Map & Directions

Sales: (972) 223-7611

Service: (972) 408-1983

Today 8:30am - 9:00pm
(Closed Now)
show business hours
Apr 1, 2016
Feb 13, 2016
Had a nice call with them.
Jan 26, 2016
Jan 19, 2016
Typically dealer.. Salesmen was nice enough. Bought a used car from them that a synchronizer is going bad . I doubt they even knew. No warranty on used cars of course.
Jan 19, 2016
POOR. I had a criteria, and every vehicle you all suggested did not meet that criteria.
Dec 30, 2015
Was very unsatisfied with them. Although the salesman was great they wasn't willing to work with us on the purchase price of the vehicle. And they changed the advertized price of the car as well.
Nov 6, 2015
The Dealership responded in a prompt courteous manner. The sales person (Anthony) was extremely professional and concerned with in my opinion providing the best customer service experience.
Nov 5, 2015
Unable to bring the vehicle to me
Oct 9, 2015
found what I was looking for
Sep 2, 2015
Aug 25, 2015
Initially all was great and I had found a car and communicated that I wanted to buy it. That was confirmed and we were to settle the paperwork on the Monday. Monday I hear nothing and when I reach them myself, they are sad to say that they sold the car over the weekend...
Mar 23, 2015
Great experience
Mar 9, 2015
Great SVC!! I Drove out from Houston TX made the deal. The used truck I purchased had a few issues but the dealer agreed to fix them. Luckily they had some business to do in Houston and brought it out to me so I didn't have to make an additional trip out to Dallas. I would Highly Recommend this Chevy Dealer to anyone. I felt with the great staff from the used vehicle department! They definite earned my business for my next purchase. Angel R.
Mar 2, 2015
Wow!!! Customer Service - these guys are tops! Butch, the general manager, responded to my query on a Sunday evening. He had Paul (salesman) phone me about the vehicle the next day. They worked out a fair price and I was impressed with the vehicle and the way I was treated by Butch and Paul. Then I worked with Debbie on the paperwork - what a nice person! She was so sweet and kind. I have NEVER liked buying a car; never had a good experience until now. I highly recommend this dealership and their personnel. There were a lot of dealerships in the 50+ miles between Allen and Desoto and I would gladly pass them all by again just to work with these fine people.
Dec 19, 2014
Purchased from them many times in the past and highly recommend them and Jeff Sorrels.
Nov 10, 2014
Jeff has kept in touch more than any other dealers through email I have not bought it yet but I am ready and preamp proved to drive off with it now if I find what I like and want
Oct 31, 2014
Charles Roberson is great & so is Debbie in finance
Oct 16, 2014
The guys over there treated me well. Great buying experience, no pressure. Definitely would recommend.
Sep 23, 2014
What an awesome experience. We live 500 miles away and did business via email and phone to purchase our vehicle. Very prompt, professional and answered every question almost immediately every time we corresponded. No run around and completely shot straight with every detail. We've bought many cars over the years locally and this by far was the best experience we've ever had. Highly recommend using these guys. Customer service is everything and they nailed it. Totally worth the trip to pick up our new car.
Aug 23, 2014
Prompt reply to inquiry.

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