This was the most interesting experience of all. I first dealt with David Calvillo who I initially thought was great. He was the internet guy. What he failed to mention was that once you come to the dealership, he pawns you off on someone else. This was crazy as he insisted that I schedule my time around his availability. This is why it took me some time to come to the dealership. This was rude and inconsiderate. I, of course, wanted to be nice and come in when he was around to help. I saw David for perhaps 10 seconds before he sent me to Ernest Gonzales. Ernest was a younger guy pretty green to the business. While he tried to help, he didn't know the details of the inventory. He then kept trying to get me to buy a car that I had no interest in. FYI...I did provide specific feedback to David, and he was completed resistant to my comments. I was only try to help him in managing the expectations of customers. It was quite a turn off that I spent significant time with him on e-mail and in person only to be disregarded. While I must admit that I really wanted to buy a car from this dealership, there was no way I would buy from them (even though they had a car I really liked that was a fair price). I just couldn't pull the trigger and give business to a dealership that does not treat its customers well and with respect.
