Carl Black Chevrolet Buick GMC - Kennesaw

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GM Certified Internet Dealer, GM Certified Used Vehicles

1110 Roberts Blvd, Kennesaw, GA 30144 - Map & Directions

Sales: (678) 269-6431

Service: (678) 269-6403

Today (Tue) 9:00am - 9:00pm
(Open Now)
show business hours
Jul 5, 2015
Refused to give pricing for a vehicle over the phone. Wanted us to come in to get a price. We live hours away. Ridiculous!!
Jul 1, 2015
It was the best experience ever, my salesman, Bill Hicks, was extremely helpful. I would refer anyone to use him and Carl Black when looking for a truck or vehicle.
Jun 27, 2015
Called quickly and was very helpful and attentive.
May 28, 2015
They don't keep in touch and if the car doesn't have a price, they won't tell you unless you go to the dealership.
May 23, 2015
Fantastic people to do business with that's for .I would definitely recommend anyone who in interested in buy used or new ride to check these guys out . Me personally I definitely go back again. In future
May 13, 2015
Received a call to arrange an appointment. I requested that I be sent information on the vehicles including window sticker. That information was never sent. I received another call asking if I were going to make the appointment. I said I was not coming unless I received the information on the vehicles. I never heard from them again.
Mar 19, 2015
jlb12
0
Quick response, helpful.
Jan 21, 2015
Cdgassett
45
Very attentive, not pushy on a buy. They are very adament in obtaining your business.
Jan 8, 2015
Very professional. On top of inquiries! Courtesy was tops!
Jan 7, 2015
Called the dealership about this car (2010 Chevrolet Equinox LTZ). I was told that they had the car on the lot. Got to the dealership to find out they had sold this car the week before. Then they tried to push another Equinox down our throats, this car had 40k miles more and $1500 more than the car we wanted to see. It was just bad customer service all the way around.
Nov 27, 2014
Great with customer help and follow up
Nov 22, 2014
I was looking to purchase a surprise vehicle for my wife and asked that we correspond via email only. Within an hour my phone was ringing. I asked again please correspond via email only. I still received 2 additional calls and no email. I called to try and speak with a sales manager but one was never available. I emailed the salesperson and asked that a sales manager contact me. No one from Carl Black Kennesaw responded. That's a shame because it would have been a quick and easy sell. Very unprofessional
Nov 21, 2014
They Advertised A Car That They Had Not Had On The Lot In Obver A Month.
Oct 5, 2014
I feel Carl Black, like most dealers, is not true to its ads.
Sep 20, 2014
Priced above value on the 2009, even if you paid more for it to make a sell it was still priced high. You want me to come in to look but if they are all this high then I would waste both of our time.
Aug 17, 2014
OK
Jul 15, 2014
Not impressed. I felt like I was intruding. Never did find the vehicle to look at. As they pointed me in the direction, but didn't bother to come with me. Didn't take my name or number to follow up.
May 11, 2014
Very nice people
Apr 13, 2014
Very satisfied with the overall service. Everyone from the receptionist to the manager made me feel like they were really there to give me the best experience possible. The vehicle that I wanted was sold but they found me a better vehicle at a similar price. Very straightforward.
Apr 4, 2014
Troy and Terrell were excellent to work with!
Nov 20, 2013
I purchased a 2010 buick enclave. The salesman gave me all the time and info I needed in assisting me in my purchase.
Nov 14, 2013
The dealership contacted me very quickly but they would not tell you the price of the Tahoe wanted me to drive 50 mile and come meet a sales person to get a price.
Jun 9, 2013
Thank your patience and help in my quest.
Apr 30, 2013
I drove over 500miles to this dealership for an appointment that we had set up over the phone & confirmed through e-mails. When I got there they did not acknowledge me, and said they did not know what I was talking bout..... Also the car that I was going to their dealership to get was sold when I got there, they didn't inform me of that either until I got there...... I wouldn't recommend them to anyone
Nov 24, 2012
Randy Erwin was an excellent sells rep. He showed Marilyn all about her do-dads that she loves. He spent alot of time with us and was very knowledgeeable about the Enclave. We just could not spend the money . With obamacare, her emplyer doesn't know if she will be practising after 3 or 4 months.

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