CarMax Austin

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13300 N. I-35 Service Rd. Southbound, Austin, TX 78753 - Map & Directions

Sales: (512) 873-2315

Feb 20, 2014
Discovered a 4Runner that had sold earlier that day. I expanded the search to include other TX cities, found a perfect match in San Antonio, they transferred the car to Austin in 2 days and we bought it!
Dec 22, 2013
I already purchased a vehicle yesterday. Julio Lopez was great to work with. All staff was professional. Thank you, Greg
Dec 3, 2013
they were VERY helpful. I went ahead and bought it from a dealer in College Station, near me.
Nov 26, 2013
just call them on the phone but I found a better milage minivan in the market
Sep 22, 2013
Very knowledgeable group. Help me greatly consider my options and refine my ultimate needs.
May 2, 2013
They were great and responded right away! Bradley Putman gave me great customer service.
Apr 24, 2013
Courteous response.
Apr 16, 2013
I goofed a little and called the wrong Austin CarMax, but it turned out that Alex P. was awesome. He answered a ton of questions and in some part is responsible for the sale. I would have given a 5-Star rating to Austin North except for the transfer process. I was assured the car had NO smoke smell, but when I test drove it, it most definitely was owned by a smoker. CarMax Live Oak is left with having to neutralize the odor for me.
Mar 18, 2013
Caroline was great and patient with us! We came to Austin to 'sign papers' on another vehicle at a different dealer when it turned out our financing was messed up and we could not purchase the vehicle after all. We happened to see CarMax and stopped by. They gave us $1500 more than other dealers for our trade, and we got a Ford Edge which we were very pleased with. However, my husband decided to get online after PT in the morning "just to see" if they had other vehicles, and found our dream truck at the CarMax Houston store. Caroline arranged for transfer, we returned the Edge (5 day money back guarantee AND 30 day limited warranty!) and drove home our fantastic Nissan Titan. Finance process was simple and easy, price for both vehicles was very fair (right about Book value.) Tyler and Will in finance were helpful and friendly; very very very pleased with the experience and with all aspects of the sale. And Caroline didnt try to put us in a vehicle we didn't want. She was SO patient! 5 stars, will buy there again! We love our truck! Richard, Kim and Eva PS - Jimmy Johns delivers to CarMax and we could even eat lunch without having to leave (a bonus when you have a baby and need to keep day smoothly going before baby gets cranky and you have to leave!)

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