Brooks Biddle Automotive

GM Certified Internet Dealer, GM Certified Used Vehicles

17909 Bothell Way NE, Bothell, WA 98011 - Map & Directions

Sales: 877-845-5071

Service: (425) 486-2438

Mar 28, 2015
Sale associate was extremely misogynistic, profane and mildly racist. Some of the things he said I would personally NEVER say in front of a customer. That being said, I got a good deal on the van, and am very happy with the vehicle.
Mar 3, 2015
Quickly got in touch with me. Was helpful and pleasant. They didn't have the car for me at the time but I appreciated the experience
Jan 10, 2015
Salesperson Scott was rushed and did not call me back as claimed after he 'had to return a personal call'. Did not recall previous details so we wasted time repeating. Not impressive.
Jan 5, 2015
Scott did us right in every way. We would make another purchase from them again when the time comes.
Jan 5, 2015
Responded immediately. Set up appointment. Seller tried to let me know that car was sold, but I had already left to go to the dealership; Seller showed me other cars which I decided against.
Jan 3, 2015
Great people
Dec 19, 2014
No nonsense. I liked that Blaine didn't try to chit chat or become my friend. We just purchased the truck quickly and with no BS.
Dec 17, 2014
Good communication from the salesperson.
Oct 30, 2014
Sep 16, 2014
Scott Mason was very nice and forthcoming
Sep 14, 2014
Did contact us but seemed unwilling to talk over the phone, a long drive for us without knowing more details, Have since bought elsewhere.
Aug 28, 2014
Great communication
Aug 27, 2014
Aug 20, 2014
great deal i am so happy
Aug 15, 2014
Extremely quick to respond, they called me within an hour. I am going to test drive a car next week. They have sent me two emails already in case I have any questions about the car.
Jul 18, 2014
Helpful, even took pics and sent them to me.
Jun 19, 2014
the salesman was very rude and when I mentioned the truck price being over market value he asked "well what are you doing here then" I've been asked if the price was negotiable and he said he wouldn't talk about price until he had some ink on paper. I felt like the whole experience was a waste of time.
May 20, 2014
May 12, 2014
Over the phone help was excellent. Never met in person.
May 5, 2014
Had pictures and listed options that didn't match car
Apr 13, 2014
Apr 2, 2014
Patient. Understanding. No pressure.
Apr 1, 2014
Brooks Bidder did a great job, very professional and helpful. I would recommend them to others. Follow up also has been stellar.
Mar 5, 2014
Pushy business manager was a turn off. Salesman Daniel was great.
Dec 26, 2013
Good experience, nice people easy to work with. I would buy there again.
Dec 11, 2013
Dealer responded. I broke off any shopping because the weather got bad. I want to find out how this might change my insurance pricing too.
Nov 7, 2013
Courteous and friendly.
Aug 1, 2013
Dropped all communications after I sent them, after a talk to do so, a quote on a very similar machine much lower in proce. Which I did end up buying instead of this dealer's car.
May 27, 2013
I had a good experience with the people here, but the car didn't turn out to be what I wanted. The color was not as bright as it appeared in the photo.
May 4, 2013
Appreciate the fast response to additional question on price.
Dec 1, 2012
Very professional, wish they had the vehicle I wanted!
Aug 27, 2012
Proactive contact, dealer responded quickly.
Jul 28, 2012
Purchased the 2009 Prius. Are pleased with the experience.
Sep 16, 2011
they sold the car before we were able to look at it--go was sitting for 4 months and then not available when we went view. the sales rep tried to sell us a $27K car vs the Used 10-15K we were looking for...
Aug 10, 2011
Good experience, just couldn't work out the financing.
May 16, 2011
Vehicle was as-described, service was courteous, transaction was smooth.

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