Great Mechanics That Know There Stuff!!! —
We are a High Line preowned vehicle dealer and we take all our cars to BB&Z to get checked out and for all repairs. They are Top notch and specialize in high end vehicles. We HIGHLY RECOMMEND THEM!!! THE ONLY HONEST MECHANICS LEFT. We deal with all the mechanics there and they are all extemely knowledgable in every type of vehicle.
I was referred to the shop from a personal friend. After going to the dealer i was told i need an intake motor for my vehicle and they wanted to charge me $1100, plus an hour diagnosis of $135. I paid the 135 and went to BBZ Auto Repair which charges 95 for 1 hour diagnosis. They explained they would put the diagnosis into the repair if i went through with the repair. The dealer was right i need an intake motor flap but was able to get it done for half the price. I ended up paying around $700 for the repair and its been months with no issues. I would reccomend this shop for there knowledgeable and honest work ethic.
One Stop Shop For It All —
I have had my car serviced from many different locations in the past. I was eating at the Galaxy Diner in Kinnelon and recieved a 10% discount on one of there placemats. I was alittle nervous at first since they deal with all high end engineering that there prices wouldnt be reasonable. I was shocked to find out that there prices were more than competitive compared to the average local auto repair shops. I actually recieved an estimate from another shop recently so i said let me see what this shop was like. I had an issue with a check engine light which ended up being an 02 sensor. I was quoted from another shop for 2 hours labor @ 110 an hour and 246.50 for the part. BB&Z did the repair for 1 hour labor and 199.85 for the part OEM. That was not including the 10% coupon i used afterward. They actually gave me options with aftermarket or OEM but suggested going the OEM way because it was a sensor. I enjoyed that they actually went out of there way to give me options, which is unheard of in the business nowadays. Furthermore, i enjoyed there professionalism and understanding of all makes and models. They explained to me they stand behind all there work and will take care of me with whatever my needs may be. I enjoyed the vibe from the guys over there and actually enjoyed to hear they were a family owned business. I would highly recommend their services to anyone who asks.
Genuine Good Guys —
Great bunch of guys which helped me in a time of need . Everything was explained up front with full details about the repair and the work was done properly the first time. I plan on going back to these guys and recommending them to others.
One Stop Shop —
I am very pleased by there expertise since i just came off of warranty . I have had bad experiences with an independant shop once before but the dealer is too over priced. I was referred to this shop in Kinnelon which i am very happy with .I recommend them to everyone i know.
Careless Work And Very Irresponsable —
i took my wifes truck here about a month ago to have parts installed. the first time i got the truck back i had found out that some of the parts i'd given to this mechanic were not on the truck, so it had to go back again. duing the second visit i was informed that i had a bad rear wheel bearing so that was replaced and i was supposed to be charged almost $200.00 for this when the part only costs about 65.00 because the mechanic said that the bearing had to be pressed when in fact its just a bolt on. now just the other day i had to replace sway bar ends that they installed due to improper installation. never tightening them properly causing one to go missing and one stripped one. now today i have to replace an otter tie rod end that also was not properly installed then have the truck re-aligned yet again costing me more money. very poor quality work and i wouldn't even as much as take my bicycle there after this experience. STOP LYING TO YOUR CUSTOMERS ABOUT HOW HARD A JOB IS TO DO!!! YOU NEVER KNOW WHAT THEY KNOW.