5 Towns Drive

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670 Burnside Ave, Inwood, NY 11096 - Map & Directions

Sales: (516) 341-7373

Today 10:00am - 8:00pm
(Open Now)
show business hours
Feb 10, 2016
Worst service ever, the car jumped in price by 2000$ dollars since I Called the dealership to the time I got there 3 hours later, because the sale ended! Then there was the matter of the 3000$ down payment on top of the "advertised price" also I got told I got approved finance to come down and when it comes to the business end I'm not approved, So then I'm approved for A 25% rate, it's a joke!
Feb 3, 2016
.5 Stars. The $ price are not what they say they are. It's to get you to come down to their location and then bambousil you with another price.

Response from 5 Towns Drive:

Hello. The price of our cars are what we advertise. please call the store when u get a chance..
Feb 2, 2016
Nobody ever contacted me after I put in a request. I had to call and after talking to two different people ( Stephanie) it seemed to me that they were not interested in doing bussiness with me since I had my own finance in place. Read the reviews online for this place before doing any bussiness with them.

Response from 5 Towns Drive:

hello john, we are a very busy store we sell many many cars and receive many many emails, if one or two slip through the cracks it is hard to keep up with, we are sorry for any inconvenience u may have had, if you can please call the store and we will fix any and all
Feb 2, 2016
ayman3543
0
I send email on Tuesday to see if they still have the car, they call me next day to confirm they still have it and I ask to see the car on Friday or Saturday the agent told me no problem at all any time just call me before you come so on Thursday I called to confirm for Friday they told me sorry we sold , I understand that they could sale a car for any customer who show and ready to pay I just wondering why they didn’t say it clear no grantee to keep the car until you come and our policy is first come first serve and forget about the appointment..

Response from 5 Towns Drive:

hello ayman3543, we are sorry but we are a very busy store and we can not hold a car or truck with out a deposit it is a business and we run it accordingly, please call the store and we will help u in any way we can, thank you
Jan 25, 2016
Responded very quickly

Response from 5 Towns Drive:

than you phillip we strive to help all of our clients . thank you again for the positive review
Jan 12, 2016
great place, bought the car haggle free.. it goes to show u dont beleive what u hear.

Response from 5 Towns Drive:

thank you john for the positive review.
Jan 5, 2016
They lied about the car it was ridiculous i went all the way to long island just to find out the car was sold

Response from 5 Towns Drive:

hello Robert, we sell a lot of cars and trucks, it is impossible for us to hold any car if a customer is buying one. we are sorry.
Jan 3, 2016
5 town dealership was fanominal i went to D&A auto looking for either a 2010 or 2011 mercedes-benz e350 i already owned a 2007. At D&A he didn't have what i wanted he said at his other dealership he has 2 2011 mersedes benz there. He personally took me 8 miles to see and test drive both cars. I brought the one with less miles. When it was time to do the deal with my trade in they were quite generous. I also traded in a sweet car with 60k on it. I was expecting the deal to get funky i read some of the reviews. Thats why you have to see for yourself dont go by what you hear or read it didn't hurt having good credit. MIKE at D&A the sister dealership of 5 TOWN'S is the MAN i will do business with both place's again. Sincerity yours

Response from 5 Towns Drive:

thank you carl for the positive review, we appreciate your business and look forward to serving u in the future
Dec 30, 2015
"Bait and switch" Deceptive sales tactics. Had a confirmed appointment for a week and reconfirmed the day of. Drove all the way: salesman immediately said "I just sold it... But I have a more recent model or you could get another car". Don't bother going there unless you like to play games!

Response from 5 Towns Drive:

hello cnot, sorry that u didn't get the car u came for, as we are a busy store and cars and trucks get sold fairly quickly here.
Dec 26, 2015
It was a great experience!
Dec 25, 2015
good
Dec 17, 2015
They do a bait and switch! A bunch of liars!!! The worst experience I ever had!!! Their bank fees for a 6,000. Loan was over 6,000.00. How can that be. They lied.

Response from 5 Towns Drive:

HELLO RAYMOUND, there is no such thing as a bank fee of 6000, please call us directly to take away what every confusion u may have...
Dec 15, 2015
The feed back as been great
Dec 10, 2015
This dealer isn't worth the one star I'm giving them. They list their vehicles $2,999 BELOW what they are willing to sell them for AND they are listed with the incorrect trim package. I called the sales manager "Joe" on this before he would admit it! He played it off as an honest "mistake", however as of this review, it's still being advertised as an 2005 Nissan Armada LE for $5,900 when it's an SE, not LE! I swore that I'd never do business with a bunch of liars and hung up on him only to have him call me back and leave me a combative voicemail; calling me a "girl" for hanging up on him, instead of a "man" and "discuss it with him". What a joke of a dealership! I should have paid heed to every other one star rating!

Response from 5 Towns Drive:

hello charlie, we are sorry for any confusion, we are not responsible for any typos made on our site, but we will fix any that are brought to our attention, please contact us so we can help you..
Dec 2, 2015
The worst! Drove from Philly to that dealership in NY just for them to tell me that the vehicle was sold after they told me they still had it when they call me to confirm my apptmnt for that day....then gonna try to show me another vehicle...their staff need to communicate better because certain people didn't know the vehicle was sold

Response from 5 Towns Drive:

hello trojanz11, we are sorry the vehicle u came for was sold, we are a very busy store and we can not control what gets sold, we are a first come first serve basis store, if there is anything we can do to serve u better please let us know, thank you
Dec 1, 2015
Wouldn't even give them a star horrible service Prices weren't what they had posted
Nov 20, 2015
Terrible. The advertised price online does not include the 35% down payment. They told my husband that it was stated on the flyer on the wall in the show room. My husband's reply was that he couldn't see the flyer from 35 miles away. Except his words were not do nice.
Nov 6, 2015
A complete bust. Extremely poor customer service. When Salesperson approached me, I told him which car I came to see. He told me the dealership manager had the car and that he would have to call him and have him bring the car back to the dealership for me to see. After waiting 20 minutes for him to make the call, he then asked me if I could afford the $36,000.. cost of the car. I showed him an on-line picture of the car I had come to see and he realized he had me waiting for the wrong car. He took me to be the right car, gave me the keys, and then went back to the showroom. He was not there to answer any questions that I had about the car (I had quite a few) and when he did return he rushed me back inside to get the paper work started for the purchase. After. answering a list of questions (i.e. How are you going to pay? Can you pay for the car today? If paying today, ,will it be cash or certified check? Can you have your mechanic here today to inspect the car?) I filled out an information sheet with all my pertinent personal information. I then asked the salesperson what was the price of the car. He replied he didn't know. What do you mean you don't know the price of the car? He replied "The finance manager handles that." Why do I need a finance manager to tell me the price of a car the dealership is selling? The salesman said that he just shows the cars & the finance manager determines the price. After a 7 or 8 minute exchange back and forth, I gathered my belongings and headed for the door. Once I got in the lot outside, the salesman came out behind me & informed me that the $6,999. price that I saw posted on-line was only for buyers who were financing their purchase. The price for anyone paying cash (me), was $9000. Nowhere on the on-line listing does it say that the price listed is for buyers financing their purchase. They do this to lure you in & once you're in they hit you with the higher price. TOTALLY DISHONEST. I resent them having me waste my valuable time & effort to get to their dealership only to have such a deceitful game be played on me. They should be put out of business for DECEPTIVE BUSINESS PRACTICES. Don't go there, don't waste your time, tell everybody you know that these guys are sleazy & should be avoided at all costs. They post one price & then try to charge you a higher one.
Nov 3, 2015
they never responded. then i drove over there from staten island and when i got there the price of the car was advertised was not the price when i got there it was at least $8000 more than they advertised for. they said that it was the the finance price. the customer service was very poor all they seem to want to do is sell the vehicle at this very high price.
Oct 22, 2015
Almost drove 4 hours to this place to look at vehicles whose prices are not true. Where on this site does it state that prices reflect a deposit? No other dealership i have seen is doing this.
Oct 21, 2015
They lie about the price, when I got there the car was 5,000 dollars more of the price they said in the in carguru.
Oct 16, 2015
They lie about the price the price you see online if only if you put down a 35 % down payment

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