Used Mazda CX-5 in San Antonio, TX

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2014 Mazda CX-5 Grand Touring Review
by Bustamove

Fun to drive yet easy on the wallet

This car competed for our purchase with the CRV, RAV4, BMW X5 and Forester. The CX-5 distinguished itself with a very agile ride, comfortable seats, and great mileage. It drives very much like the BMW X5. Mazda has been called the "poor man's BMW." A better description would be "the car debt-free person's BMW." Long trips have been surprisingly co...

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2013 Mazda CX-5 Sport Used Cars in Boerne, TX 78006

Great Deal

Price: $16,988

Mileage: 30,467

Location: Boerne, TX 78006

Average time on market: 18 days Certified Pre-Owned: No Transmission: Automatic Color: Sky Blue Mica Description: Used 2013 Mazda CX-5 Sport for sale - $16,988, 30,467 miles with Alloy Wheels
Avg. Dealer Rating: (16 reviews) "This review is my opinion. My honest review is written with no malicious intent. Just to inform other consumers of my experience. Proof can be provided. I first went to their dealership on January 13th to look at a used Buick Lucerne after seeing it on Cargurus.com. Bob responded to my request for information. Set up a test drive on the 13th with Bob. He had told me on the phone the car had a navigation system, which it did not. It was not a big deal to me. I know he can not know the details about every car on the lot. But after telling him that there was cigarette burns on the floor, he told me it was a non-smoker car. I left after a little pressure from him and Mark to buy right then. I told them I wanted to look at a couple of other cars before making a choice. Out of respect, I told him I would let him know what I found out. I emailed him and told him I was able to get a similar car, a year older for $2000 less in Seguin. Payment about $100 less. He calls me back the next day saying the dealership was lying. They didn't even run my credit, which I found odd. When I emailed him, I was holding in my hand the bank information. He said he ran my credit again to check. I don't know if that is even legal or common practice in the industry. But it was shocking to me that he could and would do that. My wife did not like the color of the one I had found in Seguin, so I decided I would go up to their dealership to get the Lucerne on their lot, but by pass Bob and try to get the price somewhere close to the other Lucerne. Test drove it again. On the second test drive, I noticed a popping in the engine compartment on acceleration. He had the used car service department look at it and said nothing could be found. I had told him the price I wanted to pay was $9200 because of the front end damage and cigarette burns. That was also what my bank said they would give for it. Being on disability, I couldn't afford more. Enter Brian. Finance Manager. He came and said that my bank required extra information and wouldn't go through for some reason. I think he said because I was on disability. But he had found a better rate and deal. This is after my bank approved my loan and told me to go shopping. He told me the price of the car would be $9500 and the bank required that I bought a $1400 warranty. There was also a price showing on the contract $11900. Brian told me that was from taxes and title etc. So I was fine with that. Four days later I had to call Brian to get the lender information as he had only given me the warranty information. He never returned my calls. Just mailed my contract. I called the lender to verify what Brian had said about the warranty. The guy with the lender laughed at me and said "buyer beware". It wasn't true. Obviously I was upset about Brian lying to me. Then going over the contract further, noticed he lied about the total sale price as well. Then the same day, I receive a call from my bank checking to see if everything was going well with car shopping. I told them what Brian had said. They said Brian lied about that too. I really don't know how that can be allowed. It is no different than stealing from someone. Theft by deception. So I call Fry the Finance Director to try to get to the bottom of the situation. After calling Fry five times in three days, I decided to drive out to Boerne again since Fry didn't seem to want to answer any voicemail, He actually did return my calls as I was heading out there. I sat with him and told him the situation. We cancelled the warranty Brian lied about. He also claimed he would "talk" to Brian about the situation. At this point I really don't believe he did. Feeling like this is probably common with dealerships to try to lie and steal from customers. Realizing car salesmen have a bad reputation for a reason. Also realizing finance guys are liars too. It is 100% my fault for not making sure I understood the contract, instead of trusting what Brian said. I do find it odd, their cameras do not pick up sound. Maybe, because there would be recorded proof of lying. While out there, Carolyn did opt to have the popping situation fixed. Which was a motor mount. And it is still popping. I had told the salesman I wouldn't buy the car until it was fixed. But was misled on that too. I later found out from David, they never fully checked it for my concern. They just checked for safety issues. Had it been diagnosed or known I was paying $10500 plus a $1400 garbage warranty, I would have never signed the contract. Especially when I could've purchased the same car $2000 cheaper in Seguin. But that just may be how the car sales industry operates. Zero integrity. Smoke and Mirrors. Trying to get this whole thing resolved, I went out to speak the GM Shawn (owners son) and was deflected. I was introduced to Chris (owners son-in law). He has to be one of the most smug, arrogant, condescending people I have met. Couldn't hardly stand a five minute conversation with him. He did tell me I could trade in or sell the car back to the dealership at around $8000. Why should I have to lose $2500 because Brian lied? I didn't do anything wrong except trust Brian. I know in their industry these sort of tactics are commended in the name of profit. Probably hi-fiving each other for every misleading deal. But every trip out is more informative of the amount of integrity located in their facility. Zero. I was lied to several times by Brian and Bob in this transaction. I have given their dealership several chances to correct the wrong, only to be approached with arrogance, zero integrity, zero accountability. When confronted with the news they would receive a bad review, I was offered $500 to sign a hold harmless agreement. Honesty and integrity are worth far more. When I refused, Shawn, the owners son, threatened me if I wrote a bad review. I couldn't stand myself not warning other consumers about my experience with their dealership. I really couldn't believe in the great state of Texas, I could be sued for speaking the truth. I realized on this transaction, family owned business doesn't mean they will treat you like family. GM (Shawn)is the owners son. General Sales Manager is the son-in-law(Chris). This family owned business seems to be operated on nepotism, affluenza, arrogance, lies, and greed. I guess not much different than other dealerships. Your customer service responses seem copied and pasted. Your "good" reviews are seemingly fabricated and disingenuous. Any other consumer, proceed with caution. It's your choice on where you shop. Speaks volumes for a dealership when they have to have a full-time employee just to handle complaints."
http://static.cargurus.com/images/forsale/2014/08/31/23/39/2013_mazda_cx-5-pic-9198326146031275254-152x114.jpeg

2013 Mazda CX-5 Grand Touring Used Cars in San Antonio, TX 78238

Great Deal

Price: $17,794

Mileage: 80,782

Location: San Antonio, TX 78238

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Zeal Red Mica Description: Used 2013 Mazda CX-5 Grand Touring for sale - $17,794, 80,782 miles
Avg. Dealer Rating: (59 reviews) "Really would like to have heard back from a Internet Sales Manager about this deal, instead of a regular salesman. I think that we could have had a better chance at doing a deal from a distance."
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2014 Mazda CX-5 Touring Used Cars in San Antonio, TX 78238

Great Deal

Price: $20,988

Mileage: 25,098

Location: San Antonio, TX 78238

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Meteor Gray Mica Description: Used 2014 Mazda CX-5 Touring for sale - $20,988, 25,098 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (11 reviews) "No shipping quote provided as requested "
http://static.cargurus.com/images/forsale/2015/04/11/03/33/2015_mazda_cx-5-pic-17090168117889140-152x114.jpeg

2015 Mazda CX-5 Touring Used Cars in San Antonio, TX 78232

Good Deal

Price: $20,983

Mileage: 18,846

Location: San Antonio, TX 78232

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Meteor Gray Mica Description: Used 2015 Mazda CX-5 Touring for sale - $20,983, 18,846 miles with Bluetooth
Avg. Dealer Rating: (24 reviews) "Bait and switch. Auto advertised is marked sold as soon as you contact them but they don't tell you that and try to get you in to sell you something else."
http://static.cargurus.com/images/forsale/2015/04/07/17/53/2014_mazda_cx-5-pic-5055558150815319515-152x114.jpeg

2014 Mazda CX-5 Touring Used Cars in San Antonio, TX 78238

Good Deal

Price: $20,894

Mileage: 19,441

Location: San Antonio, TX 78238

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal White Pearl Mica Description: Used 2014 Mazda CX-5 Touring for sale - $20,894, 19,441 miles
Avg. Dealer Rating: (59 reviews) "Was very happy with the out come. But found a newer Suburban. "
http://static.cargurus.com/images/forsale/2015/03/24/08/45/2014_mazda_cx-5-pic-6832041892882495674-152x114.jpeg

2014 Mazda CX-5 Sport Used Cars in San Antonio, TX 78238

Good Deal

Price: $18,994

Mileage: 11,573

Location: San Antonio, TX 78238

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Liquid Silver Description: Used 2014 Mazda CX-5 Sport for sale - $18,994, 11,573 miles
Avg. Dealer Rating: (59 reviews) "The details should be clear that there is no negotiation. I worked on line with a gentleman named Brandan but when I arrived to meet him he was not available (which I understand) however the two guys that helped me were (I believe) trying to use their sales tactics and I was pretty insulted. I was there to negotiate a price and had a check to hand them however they were a bit more focused on following their sales techniques of insulting my intelligence. They insisted on understanding what I liked about the car and I really did not have a lot to share with them. I was there to purchase a car for my mother I had to emotional ties to the deal. "
http://static.cargurus.com/images/forsale/2015/04/04/04/35/2015_mazda_cx-5-pic-2756141510541183985-152x114.jpeg

2015 Mazda CX-5 Touring AWD Used Cars in San Antonio, TX 78216

Good Deal

Price: $22,591

Mileage: 19,466

Location: San Antonio, TX 78216

Average time on market: 47 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2015 Mazda CX-5 Touring AWD for sale - $22,591, 19,466 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "2012 Nissan 370Z Touring. Drove to San Antone from Houston to look at the car. Internet salesman A.J Ortiz was wonderful and diligent. They got me out the door at a great price and as quickly as possible. The car was clean and in great condition as stated so i took it home, happily. However, they listed it w a sport package and that was not the case, but were not charging the extra couple grand. But i already knew that. Pleasure working with these gentlemen. I am in love with the car."
http://static.cargurus.com/images/forsale/2015/04/16/23/16/2013_mazda_cx-5-pic-1004573946233984422-152x114.jpeg

2013 Mazda CX-5 Grand Touring AWD Used Cars in San Antonio, TX 78230

Good Deal

Price: $23,487

Mileage: 31,752

Location: San Antonio, TX 78230

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sky Blue Mica Description: Used 2013 Mazda CX-5 Grand Touring AWD for sale - $23,487, 31,752 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
Avg. Dealer Rating: (17 reviews) "By far THE EASIEST car buying experience in my life. Outside of the car i wanted being sold after they told me they had it in stock, I came in with a set price and what I wanted and they made it happen."
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2014 Mazda CX-5 Touring Used Cars in San Antonio, TX 78233

Good Deal

Price: $21,991

Mileage: 16,389

Location: San Antonio, TX 78233

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Mazda CX-5 Touring for sale - $21,991, 16,389 miles with Bluetooth, Alloy Wheels
http://static.cargurus.com/images/forsale/2015/05/24/18/39/2015_mazda_cx-5-pic-5601379270212606086-152x114.jpeg

2015 Mazda CX-5 Grand Touring Used Cars in San Antonio, TX 78238

Good Deal

Price: $26,995

Mileage: 10,693

Location: San Antonio, TX 78238

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Mazda CX-5 Grand Touring for sale - $26,995, 10,693 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (3 reviews) "first they said some were avail.then they backed paddle."
http://static.cargurus.com/images/forsale/2015/04/26/03/47/2014_mazda_cx-5-pic-8737074496275691393-152x114.jpeg

2014 Mazda CX-5 Touring Used Cars in San Antonio, TX 78216

Good Deal

Price: $21,691

Mileage: 33,454

Location: San Antonio, TX 78216

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Red Description: Used 2014 Mazda CX-5 Touring for sale - $21,691, 33,454 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "Worked with me and got me in the car I wanted. Very courteous and generous services, would recommend."
http://static.cargurus.com/images/forsale/2015/04/24/06/20/2015_mazda_cx-5-pic-8163411687212528673-152x114.jpeg

2015 Mazda CX-5 Touring Used Cars in San Antonio, TX 78216

Fair Deal

Price: $22,591

Mileage: 20,117

Location: San Antonio, TX 78216

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Red Description: Used 2015 Mazda CX-5 Touring for sale - $22,591, 20,117 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "The sales man over booked himself. The model i inquired on had sold and wasnt advised. I ended up buying a certified car and had to take it back on day 3 to get serviced for shocks. The shuttle guy forgot to pick me up at my work and finally showed up 2 hours late."
http://static.cargurus.com/images/forsale/2015/04/25/21/58/2013_mazda_cx-5-pic-6732683151187161623-152x114.jpeg

2013 Mazda CX-5 Touring Used Cars in San Antonio, TX 78233

Fair Deal

Price: $19,495

Mileage: 40,860

Location: San Antonio, TX 78233

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2013 Mazda CX-5 Touring for sale - $19,495, 40,860 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (12 reviews) "I made a drive down to the dealership on Saturday to finalize the deal and they told the car to someone else. I told the dealership if they sell the call please let me know before I make that drive and they told me the car was still there and it wasn't. So yeah my experience with this dealership was terrible. "
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2013 Mazda CX-5 Touring Used Cars in San Antonio, TX 78224

Fair Deal

Price: $21,695

Mileage: 19,854

Location: San Antonio, TX 78224

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Metropolitan Gray Mica Description: Used 2013 Mazda CX-5 Touring for sale - $21,695, 19,854 miles with Bluetooth, Alloy Wheels
Avg. Dealer Rating: (6 reviews) "Found my dream truck for a great price I'm very pleased"
http://static.cargurus.com/images/forsale/2014/08/19/19/41/2015_mazda_cx-5-pic-1060633052195666395-152x114.jpeg

2015 Mazda CX-5 Touring Used Cars in San Antonio, TX 78238

Fair Deal

Price: $21,995

Mileage: 28,010

Location: San Antonio, TX 78238

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Gray Description: Used 2015 Mazda CX-5 Touring for sale - $21,995, 28,010 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (3 reviews) "Decent place"
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Used Mazda CX-5 By Year

Vehicle Deals Starting Price Total Available
2015 Mazda CX-5 63 Great Deals $18,573 3,410 listings
2014 Mazda CX-5 50 Great Deals $15,494 1,031 listings
2013 Mazda CX-5 30 Great Deals $10,995 724 listings

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