2012 Mercedes-Benz E-Class in Portland, OR

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2012 Mercedes-Benz E-Class E350 Luxury Review
by armoredride

Germans know how...best in its class.

Great luxury car, german are the best (with brits :) at building luxury and sports cars. This one is just one of the high end of what they make. On top it is loaded with options, like blind-spot alert, lane tracking, premium package, Harman Kardon sound...

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2012 Mercedes-Benz E-Class E350 Luxury 4MATIC Wagon Used Cars in Portland, OR 97267

Great Deal
$2,279 BELOW
Instant Market Value of $40,274

Price: $37,995

Mileage: 40,581

Location: Portland, OR 97267

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Mercedes-Benz E-Class E350 Luxury 4MATIC Wagon for sale - $37,995, 40,581 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Multimedia Package, Navigation System, Alloy Wheels
Avg. Dealer Rating: (10 reviews) "Jordan Motorz -- predatory dealership based on lies: Recently our Ford Freestar was totaled in a collision and we needed a replacement on a short timescale. Based on previous experience with a Toyota Previa we looked for a used up-scale version of the sequel Toyota Sienna for around $10k. A number of good possibilities appeared on various web pages, but a particularly interesting item appeared on CarGurus: a 2006 Sienna XLE for just under $10k ($9995) with 136k miles and nice amenities. Most importantly, CarGurus indicated the item was underpriced by about $1.7k and therefore a "good deal." Also, the copy presented from the seller indicated extensive work to bring the vehicle up to reasonable specs, such as replacing the timing belt, water pump, belts, pulleys, all fluids and coolant flush. I expressed our interest on the CarGurus page on a Friday AM and received an email response that afternoon from Mark at Jordan Motorz that the car was still "in inventory" and to contact him which I did. One question we had up front was a way to get the car inspected by an independent mechanic. Mark assured us that they provided a 48-hour waiting period after signing to get the car inspected. If a problem came up they would either refund or fix the problem at their expense (the number $500 was given as an example). We decided this deal was worth pursuing. The next day we proceeded to Jordan Motorz and asked for Mark. We were told he was "with another customer" and waited for about half an hour. We were then told the van was being brought into the showroom (high tech with lots of spotlights to make things look pretty). We spent a lot of time privately going over the van details, including functionality of powered features, interior dimensions and general condition. After we were clearly done with this process we were approached by a different person who explained that this was a family business and we did not need to interact with Mark. It turns out the "family" consists of three brothers, the principal being Ashraf shortened to "Ash." We were then speaking to a different brother. We arranged for a test drive and took it onto the freeway and neighborhoods. The basic functions seemed OK. Upon return we discussed the situation further privately and finally concluded that modulo the mechanic inspection this was a good deal and we should proceed. We signaled that we were ready to sign after the more than two hours of waiting and deliberation. We had brought a check for $9995 based on the advertised price. Then interesting things began to happen. The brother in attendance explained to us (2-1/2 hours into the proceedings) that there was a problem with signing. We were told the tires and wheels on the van had just been replaced and the managing brother Ashraf was demanding $1000 over the web-listed price (that we were responding to) before they would sell. We looked at one another and simultaneously said "bait and switch." We demanded to speak to Ash who arrived and started to give us an elaborate song and dance. When pressed for details he explained that the change had been made the previous afternoon (we were shown that the CarGurus page had changed at 4 PM, after I had contacted Mark and after he had acknowledged my interest in the "item in inventory"). Then came the question from me why such a change was necessary, and there was basically some extended mumbling in a very belligerent tone as though we were being rude to question Ash. We discussed this privately and decided to go ahead anyway given our considerable investment in time by then, the positive features of the van and the immediate need for a vehicle. The signing was completed and we drove the van home. Looking the van over in a context with normal lighting we observed that there were scuff marks on the wheels consistent with about 136k miles of reasonably careful driving. The tires were indeed new-ish. I checked the CarGurus page and noted that the van offer had already been removed. But I had saved the original page Thursday evening and it appeared to have been posted 13 days previously. I retrieved the several high-def views of the car that featured the tires and wheels. The images corresponded exactly to what is currently on the van. We concluded that the story about the new tires and wheels was a lie. Having decided to buy the advertised item after much deliberation we were scammed into paying another $1k over the listed price. On Monday we took the van to a competent auto service shop where a skilled mechanic spent 2-1/2 hours going over details. Major items from his report: (1) The engine computer had been reset and was not in a "ready state" (not sufficient time yet to assess the state of various engine components, why?), (2) the steering rack is leaking, (3) the rear shocks are worn out, (4) one of the axle seals is leaking (5) transmission and power-steering fluids need replacing, (6) there is no oil service sticker, (7) the need to replace the timing belt is not evident since it was already replaced in the recent past according to stickers on the engine. There were several other less-serious issues. The shop estimated the total cost for repairs would be $1.5-2k. I immediately called Ash and read off the main items, confronting him also with the tires/wheels scam. I pointed out that his advertising text including "replaced...all fluids" was contradicted by our mechanic. He attempted to convince me that "coolant flush" and "replace all fluids" meant the same thing. There followed five minutes of belligerent invective from Ash translating to "how dare you," that he was losing money, that it was all in his spread sheet, that the wheels now on the van were "much better" than what he replaced and so on. He then asked me what we wanted and I said return of the scammed $1k and work done on the two most-important items on the list: the steering rack and axle seal leaks. There came more belligerent invective with several contradictory offers including buying the van back, taking it to an outside mechanic for further testing, to a Toyota dealership, etc. I pointed out that at two points in negotiations (Mark, other brother) we were assured of a response to any items found by a mechanic within 48 hours. I was informed that among the many things we had signed on Saturday was a waiver excluding any such responsibility. I then explained to Ash that in light of his response I would be placing negative reviews on various web pages. He replied that that would be slander against him personally. I then terminated the call, not bothering to point out that slander involves false statements, not valid criticisms. Immediately after the first contact with Mark I Googled "Jordan Motorz" to look at reviews. What I found on a few links seemed to be positive: e.g. Facebook, cars.com each with many five-star ratings which seemed reassuring. But I didn't dig deep enough; there seems to be a lot of bitterness out there. Better Business Bureau gives Jordan Motorz an F rating (the lowest) based on 11 complaints filed against the company that were ignored or not resolved. Some examples: "Paid $5950 cash for a Land Rover. Within three weeks we found out it needed 3000-5000 in repairs while having another $300 service done. No return calls. ... We have proof they lied." "I got a vehicle from them, it immediately needed engine replacement, I was told by a manager that they knew of an existing problem.... My mechanic has reason to believe oil stabilizer was put in it to quiet the noise, something was done, because there was no way the damage that was on the vehicle was caused by me driving it. ...this just shows me that these people are very shady and have poor business ethics." Scambook: "Information about Jordan Motorz, 18501 SE McLoughlin, Portland, OR was first submitted to Scambook on Oct 09, 2011. Since then the page has accumulated 2 consumer complaints. On average users reported $2000.00 of damages." yelp.com/biz/jordan-motorz-milwaukie: Majority of reviews very negative and describe various forms of scamming. Almost 100 such reviews. Oregonlive.com: Many one-star reviews describing similar experiences with scamming and hidden problems, but also a number of five-star reviews describing the opposite. The reviews generally fall into two groups: One group of consumers is impressed with this dealership and another group is outraged, reporting lies, scams, contemptuous treatment and losses of thousands of dollars in typical cases. I conclude that Jordan Motorz is a two-tier operation. The upper-tier inventory appearing in the showroom consists of high-end sports cars and luxury items costing $50-250k (Ferrari, Rolls Royce, Lexus, Mercedes, Audi and BMW sports cars etc). Buyers of those items seem to be well treated (but such buyers may not be particularly worried about a few thousand dollars here or there). The lower-tier inventory is some fraction of vehicles accepted as trade-ins for upper-tier purchases which then sell for $10-50k and are kept on a lot outside the showroom. At least some sales of those items appear to be rigged to obtain 10-20% beyond the actual vehicle value by scamming, and that appears to happen frequently based on the large number of negative reviews actually appearing on the web."
https://pictures.dealer.com/m/mercedesbenzofwilsonvilleor/1095/99b1356b7e3e4de7bdd33e1b86f90af7x.jpg

2013 Mercedes-Benz E-Class E350 Cabriolet Used Cars in Wilsonville, OR 97070

Great Deal
$4,109 BELOW
Instant Market Value of $46,109

Price: $42,000

Mileage: 18,713

Location: Wilsonville, OR 97070

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Polar White Description: Used 2013 Mercedes-Benz E-Class E350 Cabriolet for sale - $42,000, 18,713 miles with Alloy Wheels
Avg. Dealer Rating: (11 reviews) "The dealer listed a vehicle that was not available for sale to lure in prospective buyers."
http://static.cargurus.com/images/forsale/2015/07/13/09/58/2012_mercedes-benz_e-class-pic-7079538277639474608-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97267

Good Deal
$4,441 BELOW
Instant Market Value of $34,436

Price: $29,995

Mileage: 26,222

Location: Portland, OR 97267

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Arctic White Description: Used 2012 Mercedes-Benz E-Class for sale - $29,995, 26,222 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof
Avg. Dealer Rating: (10 reviews) "Very helpful, but shipping a car to Houston, was more than I could afford."
http://static.cargurus.com/images/forsale/2015/05/25/21/12/2012_mercedes-benz_e-class-pic-8049819738693762557-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Good Deal
$3,971 BELOW
Instant Market Value of $37,771

Price: $33,800

Mileage: 20,424

Location: Wilsonville, OR 97070

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Silver Description: Used 2012 Mercedes-Benz E-Class for sale - $33,800, 20,424 miles with Alloy Wheels, Sunroof/Moonroof
Avg. Dealer Rating: (11 reviews) "The most Excellent professional car buying experience we have have had!!!!! "
http://static.cargurus.com/images/forsale/2015/07/13/09/58/2013_mercedes-benz_e-class-pic-1606127258846718784-152x114.jpeg

2013 Mercedes-Benz E-Class Used Cars in Portland, OR 97267

Good Deal
$3,332 BELOW
Instant Market Value of $36,327

Price: $32,995

Mileage: 21,916

Location: Portland, OR 97267

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Mercedes-Benz E-Class for sale - $32,995, 21,916 miles with Premium 1 Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
Avg. Dealer Rating: (10 reviews) "They where ok just didnt get a good vibe "
http://photos3.automanager.com/020199/7cb8b7de28d19c429582e2b069b885b4/36789bd649_640.jpg

2013 Mercedes-Benz E-Class Used Cars in Portland, OR 97267

Good Deal
$3,240 BELOW
Instant Market Value of $35,235

Price: $31,995

Mileage: 31,389

Location: Portland, OR 97267

Average time on market: 31 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: White Description: Used 2013 Mercedes-Benz E-Class for sale - $31,995, 31,389 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, P1 Package
Avg. Dealer Rating: (10 reviews) "We went there and test drove the vehicle and ended up buying it. Their business was professional, not pushy and the price was fair. All things were explained and we were happy to buy from them. They had a lot of nice vehicles. Would recommend them for other vehicle shoppers."
http://static.cargurus.com/images/forsale/2015/06/09/00/09/2011_mercedes-benz_e-class-pic-5687649160569849308-152x114.jpeg

2011 Mercedes-Benz E-Class E350 Coupe Used Cars in Hillsboro, OR 97124

Good Deal
$1,829 BELOW
Instant Market Value of $30,779

Price: $28,950

Mileage: 35,000

Location: Hillsboro, OR 97124

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2011 Mercedes-Benz E-Class E350 Coupe for sale - $28,950, 35,000 miles with Sunroof/Moonroof, Wood Trim Package, Navigation System, Appearance Package, Bluetooth, Premium 2 Package, Backup Camera, Trim Package
Avg. Dealer Rating: (3 reviews) "Did not end up buying but dealer was very responsive"
http://static.cargurus.com/images/forsale/2015/06/30/07/37/2013_mercedes-benz_e-class-pic-6447671315888297889-152x114.jpeg

2013 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Good Deal
$2,073 BELOW
Instant Market Value of $37,063

Price: $34,990

Mileage: 25,177

Location: Portland, OR 97225

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Automatic Color: Black Description: Used 2013 Mercedes-Benz E-Class for sale - $34,990, 25,177 miles with Premium 1 Package, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
Avg. Dealer Rating: (25 reviews) "Called me right away about the X5 I had asked about. I had changed mind to an X3, but the saleswoman was perfect amount of helpful, not pushy."
http://i.autouplinktech.com/c640/9C2B7C6B9DB455536626BFEEFB86B481.jpg

2011 Mercedes-Benz E-Class E350 Sport Used Cars in Portland, OR 97225

Good Deal
$1,206 BELOW
Instant Market Value of $26,355

Price: $25,149

Mileage: 56,421

Location: Portland, OR 97225

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Mercedes-Benz E-Class E350 Sport for sale - $25,149, 56,421 miles with Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (14 reviews) "they responded and were ready to help , but I found out the veh. wasn't correct as far as weight for my RV to tow ."
http://static.cargurus.com/images/forsale/2015/06/16/06/31/2012_mercedes-benz_e-class-pic-2807901844854102920-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Good Deal
$2,231 BELOW
Instant Market Value of $37,221

Price: $34,990

Mileage: 19,157

Location: Portland, OR 97225

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2012 Mercedes-Benz E-Class for sale - $34,990, 19,157 miles with Premium 1 Package, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
Avg. Dealer Rating: (25 reviews) "Wrong year car. Constantly calling me about cars I wasn't searching for"
http://static.cargurus.com/images/forsale/2015/07/23/23/06/2013_mercedes-benz_e-class-pic-2646254894480642891-152x114.jpeg

2013 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Fair Deal
$1,704 BELOW
Instant Market Value of $38,703

Price: $36,999

Mileage: 19,995

Location: Wilsonville, OR 97070

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: White Description: Used 2013 Mercedes-Benz E-Class for sale - $36,999, 19,995 miles with Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (11 reviews) "No follow up on arrangment made by salesman. Just was told he was fired.No call back from anyone."
http://static.cargurus.com/images/forsale/2015/05/10/04/27/2013_mercedes-benz_e-class-pic-6613998794316842862-152x114.jpeg

2013 Mercedes-Benz E-Class Used Cars in Salem, OR 97301

Fair Deal
$1,616 BELOW
Instant Market Value of $32,616

Price: $31,000

Mileage: 42,381

Location: Salem, OR 97301

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Mercedes-Benz E-Class for sale - $31,000, 42,381 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Navigation System
Avg. Dealer Rating: (22 reviews) "Made appointment and the owner took the car for the day and he wasn't coming back . Very unprofessional . Who does that? I wanted to buy it. "
http://static.cargurus.com/images/forsale/2015/06/16/06/31/2011_mercedes-benz_e-class-pic-4821827404359399776-152x114.jpeg

2011 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$1,041 BELOW
Instant Market Value of $31,031

Price: $29,990

Mileage: 46,123

Location: Portland, OR 97225

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2011 Mercedes-Benz E-Class for sale - $29,990, 46,123 miles with Sport Package, Sunroof/Moonroof, AMG Sport Package, Navigation System, Alloy Wheels, Premium 1 Package, Backup Camera
Avg. Dealer Rating: (25 reviews) "Was assisted by Jason. Superb service."
http://static.cargurus.com/images/forsale/2015/07/18/15/34/2012_mercedes-benz_e-class-pic-1200482530792711249-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$1,167 BELOW
Instant Market Value of $33,157

Price: $31,990

Mileage: 47,331

Location: Portland, OR 97225

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Gray Description: Used 2012 Mercedes-Benz E-Class for sale - $31,990, 47,331 miles with Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (25 reviews) "The info I received was ver helpful"
https://pictures.dealer.com/m/mercedesbenzofwilsonvilleor/0294/39e783a1b09d58c2bcd37648764f6b3ax.jpg

2011 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Fair Deal
$896 BELOW
Instant Market Value of $31,155

Price: $30,259

Mileage: 31,209

Location: Wilsonville, OR 97070

Average time on market: 38 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2011 Mercedes-Benz E-Class for sale - $30,259, 31,209 miles with Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (11 reviews) "I sent them an e-mail request and they responded right away,and even tho i stayed out of state they were willing to ship the vehical i wanted directly me....Awesome!"
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