2012 Honda CR-V in San Antonio, TX

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2012 Honda CR-V EX-L w/ Nav AWD Review
by MichaelOrch12

What I expect from a Honda.

This new design is much more refined , has Bluetooth , Navigation and rear camera. I hope it will be as reliable as the 2006 we are selling. Long term we shall see how the Electronics hold up. It is not as solid in winter driving as our 2006 CRV.

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2013 Honda CR-V EX Used Cars in San Antonio, TX 78238

Good Deal

Price: $19,994

Mileage: 27,041

Location: San Antonio, TX 78238

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Polished Metal Description: Used 2013 Honda CR-V EX for sale - $19,994, 27,041 miles with Sunroof/Moonroof
Avg. Dealer Rating: (60 reviews) "The dirtiest car on the lot along with other dents and dings and had nothing to comment on the service. Price was not adjusted accordingly."
http://static.cargurus.com/images/forsale/2015/04/30/16/52/2011_honda_cr-v-pic-8525456560026654645-152x114.jpeg

2011 Honda CR-V EX-L Used Cars in San Antonio, TX 78233

Good Deal

Price: $16,895

Mileage: 62,140

Location: San Antonio, TX 78233

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Copper Description: Used 2011 Honda CR-V EX-L for sale - $16,895, 62,140 miles with Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (12 reviews) "I made a drive down to the dealership on Saturday to finalize the deal and they told the car to someone else. I told the dealership if they sell the call please let me know before I make that drive and they told me the car was still there and it wasn't. So yeah my experience with this dealership was terrible. "
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2013 Honda CR-V EX-L Used Cars in San Antonio, TX 78216

Good Deal

Price: $23,999

Mileage: 2,601

Location: San Antonio, TX 78216

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Alabaster Silver Metallic Description: Used 2013 Honda CR-V EX-L for sale - $23,999, 2,601 miles with Sunroof/Moonroof
Avg. Dealer Rating: (9 reviews) "Very sketchy place. I called them to see if they had one vehicle for a specific price, and they said yes. I went to the dealer and they showed me a completely different car. The one I was interested in was still being inspected. Told me to come back later. 4 hrs later I go back and vehicle is ready, but they increased the price by $2,000! 1st bad act & lied about the price. When I told them I was going elsewhere they made me sign some papers for "confidential info" and as I'm reading what I am signing the Mgr. tells me to "just sign". after signing he said that was it & I could leave. He didn't even give me a copy of what I signed... After signing that "I've received a copy ". I asked for a copy and the man gives me a partial copy. I was unaware, until I arrived to another dealer, that by law they were supposed to give me a full copy of my pulled credit report...and they didn't! Keep away from Benson Honda!! "
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2013 Honda CR-V EX AWD Used Cars in San Antonio, TX 78216

Good Deal

Price: $21,734

Mileage: 21,107

Location: San Antonio, TX 78216

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2013 Honda CR-V EX AWD for sale - $21,734, 21,107 miles
Avg. Dealer Rating: (9 reviews) "Our sales person Fred was wonderful. Both he and Daniel, the sales person that showed us the car, made sure we were well informed and we got the best deal. A++ service!"
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2011 Honda CR-V SE Used Cars in San Antonio, TX 78216

Good Deal

Price: $15,699

Mileage: 50,303

Location: San Antonio, TX 78216

Average time on market: 18 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2011 Honda CR-V SE for sale - $15,699, 50,303 miles
Avg. Dealer Rating: (16 reviews) "2012 Nissan 370Z Touring. Drove to San Antone from Houston to look at the car. Internet salesman A.J Ortiz was wonderful and diligent. They got me out the door at a great price and as quickly as possible. The car was clean and in great condition as stated so i took it home, happily. However, they listed it w a sport package and that was not the case, but were not charging the extra couple grand. But i already knew that. Pleasure working with these gentlemen. I am in love with the car."
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2011 Honda CR-V EX-L Used Cars in San Antonio, TX 78216

Good Deal

Price: $16,995

Mileage: 61,515

Location: San Antonio, TX 78216

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2011 Honda CR-V EX-L for sale - $16,995, 61,515 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (26 reviews) "prices to high didn't use"
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2013 Honda CR-V EX-L Used Cars in San Antonio, TX 78216

Good Deal

Price: $21,069

Mileage: 60,250

Location: San Antonio, TX 78216

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: White Description: Used 2013 Honda CR-V EX-L for sale - $21,069, 60,250 miles
Avg. Dealer Rating: (9 reviews) "Response was quick. Still, looking for a car."
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2013 Honda CR-V EX Used Cars in San Antonio, TX 78216

Good Deal

Price: $20,990

Mileage: 18,729

Location: San Antonio, TX 78216

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Brown Description: Used 2013 Honda CR-V EX for sale - $20,990, 18,729 miles
Avg. Dealer Rating: (9 reviews) "They originally had the car priced at 18,995 and when they called several hours later the price had increased $2,000 and then they changed it on their website"
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2011 Honda CR-V LX Used Cars in San Antonio, TX 78216

Good Deal

Price: $14,319

Mileage: 68,781

Location: San Antonio, TX 78216

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Taffeta White Description: Used 2011 Honda CR-V LX for sale - $14,319, 68,781 miles
Avg. Dealer Rating: (9 reviews) "Wrong mileage (by 48,000!) listed for vehicle. A little bait and switchy, but it appears institutional. I liked the salesperson Fred Peña very much."
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2013 Honda CR-V EX-L Used Cars in San Antonio, TX 78216

Fair Deal

Price: $21,999

Mileage: 50,642

Location: San Antonio, TX 78216

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2013 Honda CR-V EX-L for sale - $21,999, 50,642 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "Worked with me and got me in the car I wanted. Very courteous and generous services, would recommend."
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2011 Honda CR-V EX-L Used Cars in San Antonio, TX 78230

Fair Deal

Price: $18,570

Mileage: 41,449

Location: San Antonio, TX 78230

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2011 Honda CR-V EX-L for sale - $18,570, 41,449 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (14 reviews) "well the salesman never call me back I've text him many times to see when I could go see the vehicle he barely text me back after 4 days I need a different sales person to contact me so I can go look at the vehicle please"
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2013 Honda CR-V EX-L Used Cars in New Braunfels, TX 78132

Fair Deal

Price: $22,495

Mileage: 46,265

Location: New Braunfels, TX 78132

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: White Description: Used 2013 Honda CR-V EX-L for sale - $22,495, 46,265 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
Avg. Dealer Rating: (29 reviews) "Called me the next day."
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2012 Honda CR-V EX-L AWD Used Cars in San Antonio, TX 78216

Fair Deal

Price: $22,495

Mileage: 41,575

Location: San Antonio, TX 78216

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2012 Honda CR-V EX-L AWD for sale - $22,495, 41,575 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (26 reviews) "Dealer couldn't find car, never called me back with status."
http://static.cargurus.com/images/forsale/2015/05/06/13/18/2012_honda_cr-v-pic-1433650534131240953-152x114.jpeg

2012 Honda CR-V EX-L Used Cars in New Braunfels, TX 78130

Fair Deal

Price: $23,495

Mileage: 23,529

Location: New Braunfels, TX 78130

Average time on market: 39 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2012 Honda CR-V EX-L for sale - $23,495, 23,529 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
Avg. Dealer Rating: (9 reviews) "They were awesome especially Jose the salesman"
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2012 Honda CR-V EX-L AWD Used Cars in Boerne, TX 78006

Fair Deal

Price: $23,988

Mileage: 22,245

Location: Boerne, TX 78006

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Pearl Description: Used 2012 Honda CR-V EX-L AWD for sale - $23,988, 22,245 miles with Bluetooth, Leather Seats, Aluminum Wheels, Sunroof/Moonroof
Avg. Dealer Rating: (16 reviews) "This review is my opinion. My honest review is written with no malicious intent. Just to inform other consumers of my experience. Proof can be provided. I first went to their dealership on January 13th to look at a used Buick Lucerne after seeing it on Cargurus.com. Bob responded to my request for information. Set up a test drive on the 13th with Bob. He had told me on the phone the car had a navigation system, which it did not. It was not a big deal to me. I know he can not know the details about every car on the lot. But after telling him that there was cigarette burns on the floor, he told me it was a non-smoker car. I left after a little pressure from him and Mark to buy right then. I told them I wanted to look at a couple of other cars before making a choice. Out of respect, I told him I would let him know what I found out. I emailed him and told him I was able to get a similar car, a year older for $2000 less in Seguin. Payment about $100 less. He calls me back the next day saying the dealership was lying. They didn't even run my credit, which I found odd. When I emailed him, I was holding in my hand the bank information. He said he ran my credit again to check. I don't know if that is even legal or common practice in the industry. But it was shocking to me that he could and would do that. My wife did not like the color of the one I had found in Seguin, so I decided I would go up to their dealership to get the Lucerne on their lot, but by pass Bob and try to get the price somewhere close to the other Lucerne. Test drove it again. On the second test drive, I noticed a popping in the engine compartment on acceleration. He had the used car service department look at it and said nothing could be found. I had told him the price I wanted to pay was $9200 because of the front end damage and cigarette burns. That was also what my bank said they would give for it. Being on disability, I couldn't afford more. Enter Brian. Finance Manager. He came and said that my bank required extra information and wouldn't go through for some reason. I think he said because I was on disability. But he had found a better rate and deal. This is after my bank approved my loan and told me to go shopping. He told me the price of the car would be $9500 and the bank required that I bought a $1400 warranty. There was also a price showing on the contract $11900. Brian told me that was from taxes and title etc. So I was fine with that. Four days later I had to call Brian to get the lender information as he had only given me the warranty information. He never returned my calls. Just mailed my contract. I called the lender to verify what Brian had said about the warranty. The guy with the lender laughed at me and said "buyer beware". It wasn't true. Obviously I was upset about Brian lying to me. Then going over the contract further, noticed he lied about the total sale price as well. Then the same day, I receive a call from my bank checking to see if everything was going well with car shopping. I told them what Brian had said. They said Brian lied about that too. I really don't know how that can be allowed. It is no different than stealing from someone. Theft by deception. So I call Fry the Finance Director to try to get to the bottom of the situation. After calling Fry five times in three days, I decided to drive out to Boerne again since Fry didn't seem to want to answer any voicemail, He actually did return my calls as I was heading out there. I sat with him and told him the situation. We cancelled the warranty Brian lied about. He also claimed he would "talk" to Brian about the situation. At this point I really don't believe he did. Feeling like this is probably common with dealerships to try to lie and steal from customers. Realizing car salesmen have a bad reputation for a reason. Also realizing finance guys are liars too. It is 100% my fault for not making sure I understood the contract, instead of trusting what Brian said. I do find it odd, their cameras do not pick up sound. Maybe, because there would be recorded proof of lying. While out there, Carolyn did opt to have the popping situation fixed. Which was a motor mount. And it is still popping. I had told the salesman I wouldn't buy the car until it was fixed. But was misled on that too. I later found out from David, they never fully checked it for my concern. They just checked for safety issues. Had it been diagnosed or known I was paying $10500 plus a $1400 garbage warranty, I would have never signed the contract. Especially when I could've purchased the same car $2000 cheaper in Seguin. But that just may be how the car sales industry operates. Zero integrity. Smoke and Mirrors. Trying to get this whole thing resolved, I went out to speak the GM Shawn (owners son) and was deflected. I was introduced to Chris (owners son-in law). He has to be one of the most smug, arrogant, condescending people I have met. Couldn't hardly stand a five minute conversation with him. He did tell me I could trade in or sell the car back to the dealership at around $8000. Why should I have to lose $2500 because Brian lied? I didn't do anything wrong except trust Brian. I know in their industry these sort of tactics are commended in the name of profit. Probably hi-fiving each other for every misleading deal. But every trip out is more informative of the amount of integrity located in their facility. Zero. I was lied to several times by Brian and Bob in this transaction. I have given their dealership several chances to correct the wrong, only to be approached with arrogance, zero integrity, zero accountability. When confronted with the news they would receive a bad review, I was offered $500 to sign a hold harmless agreement. Honesty and integrity are worth far more. When I refused, Shawn, the owners son, threatened me if I wrote a bad review. I couldn't stand myself not warning other consumers about my experience with their dealership. I really couldn't believe in the great state of Texas, I could be sued for speaking the truth. I realized on this transaction, family owned business doesn't mean they will treat you like family. GM (Shawn)is the owners son. General Sales Manager is the son-in-law(Chris). This family owned business seems to be operated on nepotism, affluenza, arrogance, lies, and greed. I guess not much different than other dealerships. Your customer service responses seem copied and pasted. Your "good" reviews are seemingly fabricated and disingenuous. Any other consumer, proceed with caution. It's your choice on where you shop. Speaks volumes for a dealership when they have to have a full-time employee just to handle complaints."
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