2010 Chevrolet Equinox in San Antonio, TX

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2010 Chevrolet Equinox LS Review
by Elaine334

This car meets my expectations in every way!

Only had the car one week, however, mileage is good and comfort is good. Plan a road trip this week and expect it to be a comfortable, economical experience.

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2011 Chevrolet Equinox LT1 Used Cars in Boerne, TX 78006

Good Deal

Price: $14,988

Mileage: 57,334

Location: Boerne, TX 78006

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2011 Chevrolet Equinox LT1 for sale - $14,988, 57,334 miles with Bluetooth, Navigation System, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "This review is my opinion. My honest review is written with no malicious intent. Just to inform other consumers of my experience. Proof can be provided. I first went to their dealership on January 13th to look at a used Buick Lucerne after seeing it on Cargurus.com. Bob responded to my request for information. Set up a test drive on the 13th with Bob. He had told me on the phone the car had a navigation system, which it did not. It was not a big deal to me. I know he can not know the details about every car on the lot. But after telling him that there was cigarette burns on the floor, he told me it was a non-smoker car. I left after a little pressure from him and Mark to buy right then. I told them I wanted to look at a couple of other cars before making a choice. Out of respect, I told him I would let him know what I found out. I emailed him and told him I was able to get a similar car, a year older for $2000 less in Seguin. Payment about $100 less. He calls me back the next day saying the dealership was lying. They didn't even run my credit, which I found odd. When I emailed him, I was holding in my hand the bank information. He said he ran my credit again to check. I don't know if that is even legal or common practice in the industry. But it was shocking to me that he could and would do that. My wife did not like the color of the one I had found in Seguin, so I decided I would go up to their dealership to get the Lucerne on their lot, but by pass Bob and try to get the price somewhere close to the other Lucerne. Test drove it again. On the second test drive, I noticed a popping in the engine compartment on acceleration. He had the used car service department look at it and said nothing could be found. I had told him the price I wanted to pay was $9200 because of the front end damage and cigarette burns. That was also what my bank said they would give for it. Being on disability, I couldn't afford more. Enter Brian. Finance Manager. He came and said that my bank required extra information and wouldn't go through for some reason. I think he said because I was on disability. But he had found a better rate and deal. This is after my bank approved my loan and told me to go shopping. He told me the price of the car would be $9500 and the bank required that I bought a $1400 warranty. There was also a price showing on the contract $11900. Brian told me that was from taxes and title etc. So I was fine with that. Four days later I had to call Brian to get the lender information as he had only given me the warranty information. He never returned my calls. Just mailed my contract. I called the lender to verify what Brian had said about the warranty. The guy with the lender laughed at me and said "buyer beware". It wasn't true. Obviously I was upset about Brian lying to me. Then going over the contract further, noticed he lied about the total sale price as well. Then the same day, I receive a call from my bank checking to see if everything was going well with car shopping. I told them what Brian had said. They said Brian lied about that too. I really don't know how that can be allowed. It is no different than stealing from someone. Theft by deception. So I call Fry the Finance Director to try to get to the bottom of the situation. After calling Fry five times in three days, I decided to drive out to Boerne again since Fry didn't seem to want to answer any voicemail, He actually did return my calls as I was heading out there. I sat with him and told him the situation. We cancelled the warranty Brian lied about. He also claimed he would "talk" to Brian about the situation. At this point I really don't believe he did. Feeling like this is probably common with dealerships to try to lie and steal from customers. Realizing car salesmen have a bad reputation for a reason. Also realizing finance guys are liars too. It is 100% my fault for not making sure I understood the contract, instead of trusting what Brian said. I do find it odd, their cameras do not pick up sound. Maybe, because there would be recorded proof of lying. While out there, Carolyn did opt to have the popping situation fixed. Which was a motor mount. And it is still popping. I had told the salesman I wouldn't buy the car until it was fixed. But was misled on that too. I later found out from David, they never fully checked it for my concern. They just checked for safety issues. Had it been diagnosed or known I was paying $10500 plus a $1400 garbage warranty, I would have never signed the contract. Especially when I could've purchased the same car $2000 cheaper in Seguin. But that just may be how the car sales industry operates. Zero integrity. Smoke and Mirrors. Trying to get this whole thing resolved, I went out to speak the GM Shawn (owners son) and was deflected. I was introduced to Chris (owners son-in law). He has to be one of the most smug, arrogant, condescending people I have met. Couldn't hardly stand a five minute conversation with him. He did tell me I could trade in or sell the car back to the dealership at around $8000. Why should I have to lose $2500 because Brian lied? I didn't do anything wrong except trust Brian. I know in their industry these sort of tactics are commended in the name of profit. Probably hi-fiving each other for every misleading deal. But every trip out is more informative of the amount of integrity located in their facility. Zero. I was lied to several times by Brian and Bob in this transaction. I have given their dealership several chances to correct the wrong, only to be approached with arrogance, zero integrity, zero accountability. When confronted with the news they would receive a bad review, I was offered $500 to sign a hold harmless agreement. Honesty and integrity are worth far more. When I refused, Shawn, the owners son, threatened me if I wrote a bad review. I couldn't stand myself not warning other consumers about my experience with their dealership. I really couldn't believe in the great state of Texas, I could be sued for speaking the truth. I realized on this transaction, family owned business doesn't mean they will treat you like family. GM (Shawn)is the owners son. General Sales Manager is the son-in-law(Chris). This family owned business seems to be operated on nepotism, affluenza, arrogance, lies, and greed. I guess not much different than other dealerships. Your customer service responses seem copied and pasted. Your "good" reviews are seemingly fabricated and disingenuous. Any other consumer, proceed with caution. It's your choice on where you shop. Speaks volumes for a dealership when they have to have a full-time employee just to handle complaints."
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2010 Chevrolet Equinox LT1 Used Cars in New Braunfels, TX 78130

Good Deal

Price: $12,900

Mileage: 77,500

Location: New Braunfels, TX 78130

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2010 Chevrolet Equinox LT1 for sale - $12,900, 77,500 miles with Bluetooth
Avg. Dealer Rating: (5 reviews) "Good response time"
http://static.cargurus.com/images/forsale/2015/05/23/19/54/2011_chevrolet_equinox-pic-3169208068179057245-152x114.jpeg

2011 Chevrolet Equinox LS Used Cars in San Antonio, TX 78210

Good Deal

Price: $9,995

Mileage: 135,648

Location: San Antonio, TX 78210

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2011 Chevrolet Equinox LS for sale - $9,995, 135,648 miles with Alloy Wheels
Avg. Dealer Rating: (3 reviews) "were great in the process"
http://static.cargurus.com/images/forsale/2015/05/05/05/57/2010_chevrolet_equinox-pic-6773454401958071207-152x114.jpeg

2010 Chevrolet Equinox LTZ Used Cars in San Antonio, TX 78216

Good Deal

Price: $17,701

Mileage: 44,539

Location: San Antonio, TX 78216

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Black Granite Metallic Description: Used 2010 Chevrolet Equinox LTZ for sale - $17,701, 44,539 miles with Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (11 reviews) "The usual haggling process thru a salesman interface somewhat time consuming, but nice enough salesman to deliver the car to house."
http://static.cargurus.com/images/forsale/2014/08/20/14/25/2011_chevrolet_equinox-pic-713988492154668435-152x114.jpeg

2011 Chevrolet Equinox LT2 Used Cars in San Antonio, TX 78257

Good Deal

Price: $15,995

Mileage: 57,760

Location: San Antonio, TX 78257

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2011 Chevrolet Equinox LT2 for sale - $15,995, 57,760 miles with Bluetooth, Alloy Wheels
Avg. Dealer Rating: (4 reviews) "Very good dealership."
http://static.cargurus.com/images/forsale/2015/03/27/20/50/2010_chevrolet_equinox-pic-7864514587768372542-152x114.jpeg

2010 Chevrolet Equinox LS Used Cars in San Antonio, TX 78212

Good Deal

Price: $9,333

Mileage: 126,758

Location: San Antonio, TX 78212

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2010 Chevrolet Equinox LS for sale - $9,333, 126,758 miles
Avg. Dealer Rating: (12 reviews) "Was very helpful very polite I give u guys a big A+"
http://static.cargurus.com/images/forsale/2015/05/05/13/04/2011_chevrolet_equinox-pic-7761094411718747626-152x114.jpeg

2011 Chevrolet Equinox LT2 Used Cars in San Antonio, TX 78254

Price: Negotiable

Mileage: 94,543

Location: San Antonio, TX 78254

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2011 Chevrolet Equinox LT2 for sale , 94,543 miles
http://static.cargurus.com/images/forsale/2015/04/24/20/26/2010_chevrolet_equinox-pic-8829065119843204258-152x114.jpeg

2010 Chevrolet Equinox LTZ Used Cars in Devine, TX 78016

Fair Deal

Price: $17,870

Mileage: 55,152

Location: Devine, TX 78016

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: Automatic Color: Gold Mist Metallic Description: Used 2010 Chevrolet Equinox LTZ for sale - $17,870, 55,152 miles with Bluetooth, Backup Camera
Avg. Dealer Rating: (4 reviews) "Vehicle had sold "
http://static.cargurus.com/images/forsale/2015/05/26/14/03/2010_chevrolet_equinox-pic-223389044194620800-152x114.jpeg

2010 Chevrolet Equinox LT2 Used Cars in San Antonio, TX 78224

Fair Deal

Price: $15,998

Mileage: 67,096

Location: San Antonio, TX 78224

Average time on market: 18 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2010 Chevrolet Equinox LT2 for sale - $15,998, 67,096 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (1 review) "Send to many emails"
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2011 Chevrolet Equinox LT1 Used Cars in San Antonio, TX 78238

Fair Deal

Price: $15,987

Mileage: 68,563

Location: San Antonio, TX 78238

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Twilight Blue Metallic Description: Used 2011 Chevrolet Equinox LT1 for sale - $15,987, 68,563 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
Avg. Dealer Rating: (9 reviews) "Terrible prices"
http://static.cargurus.com/images/forsale/2015/05/27/15/26/2010_chevrolet_equinox-pic-7965083567374756045-152x114.jpeg

2010 Chevrolet Equinox LT1 Used Cars in San Antonio, TX 78233

Fair Deal

Price: $13,977

Mileage: 94,342

Location: San Antonio, TX 78233

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Brown Description: Used 2010 Chevrolet Equinox LT1 for sale - $13,977, 94,342 miles with Alloy Wheels
Avg. Dealer Rating: (13 reviews) "Truck was not put through make ready until after I wrote the check. The sales manager on duty tried to tell me the other manager who accepted my offer was not there and my offer was not enough. They needed more money. Ultimately they sold me the truck for my offer which they originally accepted. No harm no foul. I spent 2.5 hours for what should have been 30 to 45 minutes. They were not ready after several phone calls with the sales person confirming the appointment. I would try hard not to go back to deal with them"
http://static.cargurus.com/images/forsale/2015/04/17/16/56/2011_chevrolet_equinox-pic-167781954358950876-152x114.jpeg

2011 Chevrolet Equinox LS Used Cars in San Antonio, TX 78238

Fair Deal

Price: $17,987

Mileage: 16,710

Location: San Antonio, TX 78238

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2011 Chevrolet Equinox LS for sale - $17,987, 16,710 miles with Bluetooth, Navigation System, Aluminum Wheels
Avg. Dealer Rating: (9 reviews) "With tons of cars and just show me one "
http://static.cargurus.com/images/forsale/2015/05/20/22/51/2010_chevrolet_equinox-pic-7753080153693852406-152x114.jpeg

2010 Chevrolet Equinox LT2 Used Cars in Boerne, TX 78006

Fair Deal

Price: $18,988

Mileage: 24,551

Location: Boerne, TX 78006

Average time on market: 18 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2010 Chevrolet Equinox LT2 for sale - $18,988, 24,551 miles with Bluetooth, Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "Showed a filthy car, car had not yet been inspected by "their" mechanics, car had areas of concern for me. However, they were willing to make a "good" deal to lesson my concerns. I don't know if, that would be consider a "good" deal not even knowing some if the issues with the car. At a bare minimum, they should have washed the car. I was in contact with the sales person prior to my arrival and he was expecting me. Therefore, I found this practice to be very unprofessional and my rating reflects that."
https://images.cobaltgroup.com//1/5/0/10739712051x500.jpg

2010 Chevrolet Equinox LT1 Used Cars in San Antonio, TX 78238

Fair Deal

Price: $14,387

Mileage: 88,039

Location: San Antonio, TX 78238

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2010 Chevrolet Equinox LT1 for sale - $14,387, 88,039 miles with Aluminum Wheels
Avg. Dealer Rating: (9 reviews) "Had my own financing it was quick. Not often you make offer lower than asking amount and manager even offers a lower amount. Thanks Daniel, Jody and David Castaneda. Very nice clean car! "
http://images.cobaltgroup.com/6/8/8/10747829886x152.jpg

2010 Chevrolet Equinox LT1 Used Cars in San Antonio, TX 78224

High Price

Price: $16,991

Mileage: 56,331

Location: San Antonio, TX 78224

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Navy Blue Metallic Description: Used 2010 Chevrolet Equinox LT1 for sale - $16,991, 56,331 miles with Alloy Wheels
Avg. Dealer Rating: (5 reviews) "They contacted me in a timely manber and kindly worked with me while looking for a car. "
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