2008 Toyota Highlander in San Antonio, TX

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2008 Toyota Highlander Limited Review
by Bob

Nice Overall SUV

Rented this car on our April, 2008, trip to drive from Portland, OR, to Pasco, WA, and back. Put about 600 miles on the SUV. Performance was pretty good with decent acceleration and handling. Lots of room for 4 adults. Many amenities. I own a Honda Pilot and this vehicle is definitely a contender as a replacement. I was amazed at the fuel econ...

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2007 Toyota Highlander Limited V6 Used Cars in Boerne, TX 78006

Good Deal

Price: $12,991

Mileage: 99,386

Location: Boerne, TX 78006

Certified Pre-Owned: No Transmission: Automatic Color: Sonora Gold Pearl Description: Used 2007 Toyota Highlander Limited V6 for sale - $12,991, 99,386 miles with Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "This review is my opinion. My honest review is written with no malicious intent. Just to inform other consumers of my experience. Proof can be provided. I first went to their dealership on January 13th to look at a used Buick Lucerne after seeing it on Cargurus.com. Bob responded to my request for information. Set up a test drive on the 13th with Bob. He had told me on the phone the car had a navigation system, which it did not. It was not a big deal to me. I know he can not know the details about every car on the lot. But after telling him that there was cigarette burns on the floor, he told me it was a non-smoker car. I left after a little pressure from him and Mark to buy right then. I told them I wanted to look at a couple of other cars before making a choice. Out of respect, I told him I would let him know what I found out. I emailed him and told him I was able to get a similar car, a year older for $2000 less in Seguin. Payment about $100 less. He calls me back the next day saying the dealership was lying. They didn't even run my credit, which I found odd. When I emailed him, I was holding in my hand the bank information. He said he ran my credit again to check. I don't know if that is even legal or common practice in the industry. But it was shocking to me that he could and would do that. My wife did not like the color of the one I had found in Seguin, so I decided I would go up to their dealership to get the Lucerne on their lot, but by pass Bob and try to get the price somewhere close to the other Lucerne. Test drove it again. On the second test drive, I noticed a popping in the engine compartment on acceleration. He had the used car service department look at it and said nothing could be found. I had told him the price I wanted to pay was $9200 because of the front end damage and cigarette burns. That was also what my bank said they would give for it. Being on disability, I couldn't afford more. Enter Brian. Finance Manager. He came and said that my bank required extra information and wouldn't go through for some reason. I think he said because I was on disability. But he had found a better rate and deal. This is after my bank approved my loan and told me to go shopping. He told me the price of the car would be $9500 and the bank required that I bought a $1400 warranty. There was also a price showing on the contract $11900. Brian told me that was from taxes and title etc. So I was fine with that. Four days later I had to call Brian to get the lender information as he had only given me the warranty information. He never returned my calls. Just mailed my contract. I called the lender to verify what Brian had said about the warranty. The guy with the lender laughed at me and said "buyer beware". It wasn't true. Obviously I was upset about Brian lying to me. Then going over the contract further, noticed he lied about the total sale price as well. Then the same day, I receive a call from my bank checking to see if everything was going well with car shopping. I told them what Brian had said. They said Brian lied about that too. I really don't know how that can be allowed. It is no different than stealing from someone. Theft by deception. So I call Fry the Finance Director to try to get to the bottom of the situation. After calling Fry five times in three days, I decided to drive out to Boerne again since Fry didn't seem to want to answer any voicemail, He actually did return my calls as I was heading out there. I sat with him and told him the situation. We cancelled the warranty Brian lied about. He also claimed he would "talk" to Brian about the situation. At this point I really don't believe he did. Feeling like this is probably common with dealerships to try to lie and steal from customers. Realizing car salesmen have a bad reputation for a reason. Also realizing finance guys are liars too. It is 100% my fault for not making sure I understood the contract, instead of trusting what Brian said. I do find it odd, their cameras do not pick up sound. Maybe, because there would be recorded proof of lying. While out there, Carolyn did opt to have the popping situation fixed. Which was a motor mount. And it is still popping. I had told the salesman I wouldn't buy the car until it was fixed. But was misled on that too. I later found out from David, they never fully checked it for my concern. They just checked for safety issues. Had it been diagnosed or known I was paying $10500 plus a $1400 garbage warranty, I would have never signed the contract. Especially when I could've purchased the same car $2000 cheaper in Seguin. But that just may be how the car sales industry operates. Zero integrity. Smoke and Mirrors. Trying to get this whole thing resolved, I went out to speak the GM Shawn (owners son) and was deflected. I was introduced to Chris (owners son-in law). He has to be one of the most smug, arrogant, condescending people I have met. Couldn't hardly stand a five minute conversation with him. He did tell me I could trade in or sell the car back to the dealership at around $8000. Why should I have to lose $2500 because Brian lied? I didn't do anything wrong except trust Brian. I know in their industry these sort of tactics are commended in the name of profit. Probably hi-fiving each other for every misleading deal. But every trip out is more informative of the amount of integrity located in their facility. Zero. I was lied to several times by Brian and Bob in this transaction. I have given their dealership several chances to correct the wrong, only to be approached with arrogance, zero integrity, zero accountability. When confronted with the news they would receive a bad review, I was offered $500 to sign a hold harmless agreement. Honesty and integrity are worth far more. When I refused, Shawn, the owners son, threatened me if I wrote a bad review. I couldn't stand myself not warning other consumers about my experience with their dealership. I really couldn't believe in the great state of Texas, I could be sued for speaking the truth. I realized on this transaction, family owned business doesn't mean they will treat you like family. GM (Shawn)is the owners son. General Sales Manager is the son-in-law(Chris). This family owned business seems to be operated on nepotism, affluenza, arrogance, lies, and greed. I guess not much different than other dealerships. Your customer service responses seem copied and pasted. Your "good" reviews are seemingly fabricated and disingenuous. Any other consumer, proceed with caution. It's your choice on where you shop. Speaks volumes for a dealership when they have to have a full-time employee just to handle complaints."
http://static.cargurus.com/images/forsale/2015/04/18/17/46/2009_toyota_highlander-pic-5688163395153680794-152x114.jpeg

2009 Toyota Highlander Base Used Cars in New Braunfels, TX 78130

Good Deal

Price: $12,495

Mileage: 136,429

Location: New Braunfels, TX 78130

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Gray Description: Used 2009 Toyota Highlander Base for sale - $12,495, 136,429 miles with Alloy Wheels
Avg. Dealer Rating: (5 reviews) "After the deal was done, i drove home very happy with my purchase. The next day i was called and was told i needed to put money down or i was going to need to return the car. Long story short we went back and forth and finally the deal was done.... AGAIN"
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2009 Toyota Highlander Base 4WD Used Cars in San Antonio, TX 78216

Fair Deal

Price: $13,999

Mileage: 126,531

Location: San Antonio, TX 78216

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2009 Toyota Highlander Base 4WD for sale - $13,999, 126,531 miles
Avg. Dealer Rating: (9 reviews) "Very sketchy place. I called them to see if they had one vehicle for a specific price, and they said yes. I went to the dealer and they showed me a completely different car. The one I was interested in was still being inspected. Told me to come back later. 4 hrs later I go back and vehicle is ready, but they increased the price by $2,000! 1st bad act & lied about the price. When I told them I was going elsewhere they made me sign some papers for "confidential info" and as I'm reading what I am signing the Mgr. tells me to "just sign". after signing he said that was it & I could leave. He didn't even give me a copy of what I signed... After signing that "I've received a copy ". I asked for a copy and the man gives me a partial copy. I was unaware, until I arrived to another dealer, that by law they were supposed to give me a full copy of my pulled credit report...and they didn't! Keep away from Benson Honda!! "
http://static.cargurus.com/images/forsale/2015/06/08/17/08/2008_toyota_highlander-pic-6779353269424541739-152x114.jpeg

2008 Toyota Highlander Limited Used Cars in San Antonio, TX 78232

Fair Deal

Price: $15,993

Mileage: 131,951

Location: San Antonio, TX 78232

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Blizzard Pearl Description: Used 2008 Toyota Highlander Limited for sale - $15,993, 131,951 miles
http://static.cargurus.com/images/forsale/2015/06/22/10/07/2008_toyota_highlander-pic-3578696199620256399-152x114.jpeg

2008 Toyota Highlander Base 4WD Used Cars in San Antonio, TX 78232

Fair Deal

Price: $11,992

Mileage: 149,144

Location: San Antonio, TX 78232

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Description: Used 2008 Toyota Highlander Base 4WD for sale - $11,992, 149,144 miles with Alloy Wheels
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2009 Toyota Highlander Base Used Cars in San Antonio, TX 78232

Fair Deal

Price: $16,991

Mileage: 58,193

Location: San Antonio, TX 78232

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: Automatic Color: Blizzard Pearl Description: Used 2009 Toyota Highlander Base for sale - $16,991, 58,193 miles with Alloy Wheels
http://static.cargurus.com/images/forsale/2013/10/08/23/28/2008_toyota_highlander-pic-6705921765843285445-152x114.jpeg

2008 Toyota Highlander Base Used Cars in San Antonio, TX 78229

Price: Negotiable

Mileage: 106,897

Location: San Antonio, TX 78229

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2008 Toyota Highlander Base for sale , 106,897 miles with Alloy Wheels
Avg. Dealer Rating: (11 reviews) "Went in had my trade in valued right where I needed to be spent about 3 hours getting everything together then out of nowhere the guy comes back and told me the truck was sold the night before so with all that said I was told that they would find me another before feb 4th I went in around jan 15th well it being feb 1st have not heard a word back. Overall when I was there they seemed like they where all in on helping trying to make a deal after leaving feel like another statistic."
http://static.cargurus.com/images/forsale/2015/05/07/11/48/2007_toyota_highlander-pic-6134848872169030596-152x114.jpeg

2007 Toyota Highlander Used Cars in San Antonio, TX 78232

Price: Negotiable

Mileage: 121,651

Location: San Antonio, TX 78232

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2007 Toyota Highlander for sale , 121,651 miles
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2009 Toyota Highlander Base Used Cars in San Antonio, TX 78257

Fair Deal

Price: $15,995

Mileage: 96,104

Location: San Antonio, TX 78257

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2009 Toyota Highlander Base for sale - $15,995, 96,104 miles with Aluminum Wheels
Avg. Dealer Rating: (4 reviews) "Very good dealership."
http://static.cargurus.com/images/forsale/2015/06/14/03/52/2008_toyota_highlander-pic-2090450303250636014-152x114.jpeg

2008 Toyota Highlander Limited Used Cars in San Antonio, TX 78216

Fair Deal

Price: $19,950

Mileage: 75,310

Location: San Antonio, TX 78216

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2008 Toyota Highlander Limited for sale - $19,950, 75,310 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (9 reviews) "called back same day but did not leave a message. Goodphone conversation with the dealer the next day."
http://static.cargurus.com/images/forsale/2015/07/03/09/28/2009_toyota_highlander-pic-3751279923148782826-152x114.jpeg

2009 Toyota Highlander Sport Used Cars in San Antonio, TX 78233

Fair Deal

Price: $20,995

Mileage: 53,536

Location: San Antonio, TX 78233

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2009 Toyota Highlander Sport for sale - $20,995, 53,536 miles with Aluminum Wheels
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2008 Toyota Highlander Base Used Cars in Boerne, TX 78006

Fair Deal

Price: $13,991

Mileage: 116,788

Location: Boerne, TX 78006

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2008 Toyota Highlander Base for sale - $13,991, 116,788 miles with Aluminum Wheels
Avg. Dealer Rating: (16 reviews) "Showed a filthy car, car had not yet been inspected by "their" mechanics, car had areas of concern for me. However, they were willing to make a "good" deal to lesson my concerns. I don't know if, that would be consider a "good" deal not even knowing some if the issues with the car. At a bare minimum, they should have washed the car. I was in contact with the sales person prior to my arrival and he was expecting me. Therefore, I found this practice to be very unprofessional and my rating reflects that."
http://static.cargurus.com/images/forsale/2014/08/21/01/54/2008_toyota_highlander-pic-2023943596777627506-152x114.jpeg

2008 Toyota Highlander Base Used Cars in San Antonio, TX 78233

Fair Deal

Price: $14,200

Mileage: 113,594

Location: San Antonio, TX 78233

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Maroon Description: Used 2008 Toyota Highlander Base for sale - $14,200, 113,594 miles with Alloy Wheels
Avg. Dealer Rating: (1 review) "No pictures available. They texted me a picture of the dash board of the car (WTH) that I was never able to see anyway. A trip to this dealer is 200 miles away from my location so I never followed up with them."
http://static.cargurus.com/images/forsale/2015/06/08/14/46/2009_toyota_highlander-pic-9001872473983708730-152x114.jpeg

2009 Toyota Highlander Base 4WD Used Cars in San Antonio, TX 78233

Fair Deal

Price: $15,995

Mileage: 123,807

Location: San Antonio, TX 78233

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Classic Silver Metallic Description: Used 2009 Toyota Highlander Base 4WD for sale - $15,995, 123,807 miles with Aluminum Wheels
http://static.cargurus.com/images/forsale/2015/03/13/00/03/2007_toyota_highlander-pic-1798996329233716265-152x114.jpeg

2007 Toyota Highlander Used Cars in San Antonio, TX 78211

High Price

Price: $14,995

Mileage: 91,311

Location: San Antonio, TX 78211

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2007 Toyota Highlander for sale - $14,995, 91,311 miles with Steel Wheels, Sunroof/Moonroof
Avg. Dealer Rating: (4 reviews) "Responded quick."
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