Mazda Dealers Richmond, VA
Showing Mazda dealers within 25 miles of Richmond, VA Edit search
Authorized Mazda Dealers
1. Pearson Mazda 9.7 miles
9520 W Broad St
Richmond, VA 23294
"Very responsive. Try to make the vehicle work for you; even allows long test drives."
2. Crossroads Ford Mazda 20.3 miles
4500 Whitehill Blvd
Prince George, VA 23875
"I bought a truck from here and everything about the experience was horrendous. I bought it with 2 caveats. 1: they fix the driver's side rear view mirror (it was rattling), 2: it came with a remote start, after market, but the previous owner showed them how to work it and the sales guy forgot so he was going to call him and get a walk through, so it would work. We agreed, and I purchased the vehicle and was going to go home and pick the vehicle up the following day, once the work was done to it. Mind you, it's a 3 hour round trip from my home to the dealership and they knew this. The next evening I called to make sure it was ready, they said it was, I came back out and nothing had been done to it except the sales guy pulled down a portion of the trim to try and get the remote starter working and left it that way, with wires hanging out and the trim pulled back. He told me the mirror had to be ordered and he hadn't gotten in touch with the previous owner, or tried actually, about the remote start, but he assured me he would, and if he couldn't, when I came back out to get the mirror installed he would have a new remote start installed at the same time. I drove off in my new (to me) truck and my wife followed me as we headed home. When I got in the car the tire pressure warning light was on and I planned on getting air at a gas station closer to home. About 15 minutes into the trip the alignment started to go and the steering wheel pulled hard right. 5 minutes later, the Check Engine light came on. 10 minutes after that I get pulled over for having a brake light out (this was JUST inspected btw). 20 minutes after that my wife, who was following behind me, calls and tells me "something flew off your car" - I pulled over and realized the rain guards in the rear had blown off and the two up front were dangling. And after that the parking brake light came on while I was driving, which usually means the brakes are incredibly worn down. When I left, 1 light was on. When I got home an hour or so later, the parking brake light was on, which caused the trac control and abs lights to come on, the check engine light was on, the maint reqd light was on and tire pressure warning light was on. So basically, ALL of the warning lights were on. Needless to say I was beyond the normal angry and the next day I get a call from the sales guy who tells me his sales manager is unwilling to replace the remote starter and mirror (although I bought the car on that premise) - BUT - he would replace one or the other, and, he looked and thought it would be easy to tighten up the screws under the mirror and would've done it himself had he had a screwdriver handy. So I called the lead sales guy, who was my initial contact and who received part of the commission, he told me he wasn't there, he couldn't help. Easily the least professional and classless business I've ever dealt with and the epitome of why the car sales business has such a terrible reputation, which I was actually told by their credit manager, "We know this business has a less than glamorous reputation, and as a Christian backed organization we do everything we can to change that perception by treating our customers right, so you don't have to worry about that". Oh, and 3 days after I had it, the rear license plate fell off because they used screws that were too short to hold the license plate and their self promoting license plate cover. The screws fit just fine with that gone. Takes some of the stench off of the car with that gone too."
Dealers With Used Mazda Inventory
1. Davis Auto Sales 10.5 miles
10016 Jeff Davis Hwy
Richmond, VA 23237
"Very helpful. Picked driver up from airport. Seamless transaction."
2. Mike French Auto Sales 9.5 miles
11100 Midlothian Turnpike
Richmond, VA 23235
"Bought Maxima under absolutely no pressure they walked me through the whole process with no problem I highly recommend Mike and Lenny"
3. Pence Nissan 10.5 miles
11841 Midlothian Turnpike
Midlothian, VA 23113
"Great follow up and great buying experience. "
4. Gateway Hyundai 16.2 miles
2200 Walthall Center Drive
Chester, VA 23836
"Quick response--no negotiation on price,"
5. M.W. Auto Sales 7 miles
8601 Brook Rd.
Glen Allen, VA 23060
"Stated that I was looking for a vehicle with leather seats and since their vehicle had cloth were they open to negotiate? Response was "price is firm" sp I moved on and the vehicle is still listed on their web site. Since I desired leather and it would cost me $1,000 to make the change to a vehicle that is 11 yrs old, I was willing to split the difference BUT conversation never got that far due to their response."
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