INFINITI dealerships near me (Mission Viejo, CA)

Great communication

Irina was terrific! She is very professional and it’s obvious she is extremely experienced in car sales. My wife and I got the best deal on a used Infiniti. We were able to purchase the car we wanted for the price listed online. This dealer was not pushy at all and did not try to sneak in junk add-ons to pad the price of the car. I would highly recommend OC Infiniti.

Excellent

I purchased this car online! I dealt with Chris (salesman) & Christina (finance manager). Chris was somewhat friendly OTP but Christina was aggressive and an overtalker! Chris did a video walk around and inside view for me. He spoke very highly of the vehicle. Vehicle shipped! Once rec’d the vehicle had 2 significant paint nicks that the shipper verif’d that were on the vehicle at time of pickup (pics to show) also the washer fluid motor is not working and a warning light indicator was on dash already for low tire. I called about the issues and spoke with Chris and he stated “They dropped the ball in service & to send pics of the nicks!” The car is still under manufacture warranty but how as a salesperson you’ll leave those things unattended, especially when an emission or safety inspection is probably needed. Also I didn’t receive either emission nor safety inspection to get car inspected. This dealership has some MISLEADING & AGGRESSIVE indviduals who work for them.

I had a horrible experience at this dealership. The car on the ad looked great compared to the car that the dealer showed which was in horrible condition. The car that I was shown had not been cleaned, scratched up wheels, and the front bumper had visible damage underneath. The sales manager came out and gave us an excuse that they had been busy so the car was not in the condition that we expected when we e arrived. Very unprofessional. No accountability. Dishonest advertising.