Ford Dealers Providence, RI

"very good service."

"really was not happy at all would not refer anyone to Imperial! Went in on Sunday after being there for two hours on Saturday going thru everything, when I went back the next day with ALL intentions of buying the car we had discussed the day before, had my tital, check and registration in hand BUT because MY salesman was not there from the day before, I was handed OFF by the second salesman who also talked to me on Saturday with my original salesman,to another salesman who knew NOTHING about me or the car I had picked and started the process all over again! His question to me was if you wanted the car and liked the price (as I got yet another price from him) better the day before "why didn"t I buy it"!! I took my tital, registration and check and left with a VERY BAD taste in my mouth. This is a big purchase and considering that I am older this is NOT something that I am going to just jump right into. They did contact me to apologize and said they would get me in the car for the orignal price we had agreed on but I told them really not interested in doing business with them. That should have already been settled when I went back on Sunday with the intention of buying the car!"

"Great service"

"very courteous"

"Overall the experience was very good. The salesman was very knowledgeable and was helpful resolving issues/problems. One questionable issue is: Why is this vehicle still being advertised for sale at $839 less than what I paid for it four days ago? Did I get the best deal?"