Chevrolet Dealers Rochester, NY

"Just before I was to go test drive a vehicle there I was called and told it was sold the night before. I see it's still for sale. Did someone lie to me?"

"The deal was 95% closed and then they sold the car to a walk-in and didn't even tell me. The salesman never called ne back. Overall horrible experience dealing with the salesmen over the phone. They appear very unorganized. Wouldn't recommend to my worst enemy."

"Their ad was very incorrect.New sales person confirmed...what a mess.I said never mind I was not interested in a dealership that had no clue and posted incorrect ads. He keeps calling me. Once more call and I report them to the better business bureau."

"I drove two hours to look at a Honda that the Internet Manager was supposed to have ready for us. The car was inoperable, at 35,000 miles. It is an Orange Honda 2009 listed in Excellent Condition @ $ 17, 490. We drove this car one block and we were afraid to take it further and returned to the dealership. They actually tried to sell us the Honda like this. It had a loud thunking noise like a flat tire and it got incredibly worse when we stepped on the brakes. One half day off work, drove 2 hours, and used 45.00 in gas, we got no apology and nothing from this dealership. They are rude. The car salesmans was rude, there was no explanation, apology or follow up calll. Please save yourself time and trouble and stay away from this dealership. The car was an Orange 2009 Honda Element."

"Customer Service left a lot to be desired. I would not recommend this dealership to anyone, especially not women. "

"I keep sending information and did not get timely responses"