Chevrolet Dealers New York, NY

"Email traffic back and forth was on point"

"Exceptionally friendly, well mannered, and professional. I told them what vehicle I was interested in and they had someone bring it to the door so we could take a test drive. They answered all of our questions and then pointed out features of the vehicle. After the test drive, we said we wanted the vehicle. They took care of financing, registration and insurance. In less than 2 hours we were driving home in our "new" 2009 Chevrolet HHR."

"They guys are shady. I contacted a sales person, made a deal over the phone, told them I would come pick it up and gave the sales person my credit card to hold it. They sent my bank a buyers sheet with a price we didn't agree upon when I called the salesman he wanted to know where I got that price I told him cars.com he then said he would talk to his manager and then told me it was a typo but they would honor the price. But they would never send the a buys sheet to my bank after that, they did not use my deposit to hold the car and regardless of how many times I ask them to send the paper work to bank they pretended not to know what I was talking about. when I got a hold of a "manager" he told me I took to long to get the car and it was sold. Yes I live about 175 miles away, yes my daughter had unexpected surgery and yes I called and told the salesman this and offered more money to hold the car and he said not to worry that Hawthorne Chev was a big dealer and would hold the car. I guess they got a better deal but at least they could have called and told me they couldn't hold the car. Very unprofessional and I know because I've worked in the car dealership business and just because I'm a woman doesn't mean I can't smell a rat when it's under my nose. "

"Great dealer"

"Very nice experience, David was a cool relaxed guy, didnt pressure us into anything we didn't want to do and made it that much easier for us to buy a car from the dealer."

"responded right away"

"Very responsive."

"My experience was terrible. I called four times to confirm details of the appointment including getting the car ready. I brought my mechanic. The car wasn't ready. They stalled and hemmed and hawed. When it was finally brought out it was totally different that the pictures and in terrible shape. A total waste of 2 hours."

"They seem like a large organization with too many moving parts, such that no one has a real handle on anything."

"They said that the car has a problem and can't be delivered, but they put the car now with higher price"

"Very poor customer service, left a deposit on a vehicle I really wanted and called at least 10 times and left messages as when I could finish the deal. I went in personally to find out they sold the car on me. "

"Mr.Alex Steshenko was great and very passion with me. I went to buy a Cadillac ESV and he did a great job convincing me to buy a suburban and I'm not sorry that I brought a suburban. Thank you very much."

"They did call and email me"

"I am 72 years old I have purchased a number of cars, Potamkin is by far the very worse experience that I have had with any purchase. they take advantage if you don't know, over price all they want is to sell a car. the service is worse. I would never go back to Potamkin."

"Don't waste your time. I called because I wanted a Subaru they supposedly had. We discussed a price and I asked a few questions. The guy said he had to talk to his manager. I told the guy I needed the car right away! I called himback after a few HOUIRS.. he offered a bunch of excuses saying he kept losing power at the dealership.. did his cell phone go out too? So he told me he would call in 1/2 hour.. after an hour I called back.. he had gone home.. I offered OK I will talk to him tomorrow.. ummm no. he is off tomorrow... I called Honda and bought it there... the end.. 2 days later I had my car.. Avoid this poor poor dealership.. by the way.. the guy never called back after the next day either.. "

"car was online but it was sold"

"bad customer relations. wouldn't recommend them to anyone."