Buick Dealers Miami, FL

"Excellent buying experience . Extermely professional. They made me feel like their most important customer of the day. Whether you are buying a $6000.00 or $40,000.00 vehicle, you will be treated as their most important customer of the day. "

"Terrible experience. Drove from Naples to trade in my Mercedes SUV for a Porsche Cayenne. Agreed to numbers over the phone, but they changed the numbers on me at the last minute. The used car sales manager has no customer service skills and had I not driven 3 hours and spent countless hours working on this deal, I would have left. They also messed up the actual financing of my vehicle. I traded in a car that was in my business's name. The Porsche was supposed to go into my business's name. All checks, insurance, etc was in my business's name but when I got my payment schedule, I noticed only my name was on the loan. This has been a disaster. Now they have been calling me on my business's phone saying that I need to pay extra for new plates because they can't transfer my company plates because this is a personal car now. It is a terrible situation and not only would I not recommend them, I will go out of my way to make sure nobody else does."

"Not sure about this firm. Takes days to respond to inquiries."

"The options in the add were bogus. It stated that it had leather seats and when I called they said they could provide leather seats for an additional charge. I have the trail of emails. Sounds like a bit of bait and switch to me. They "were very sorry" and thanked me for pointing out their "error" in the listing. It was fixed apparently after that... didn't look..... Hmmmmm......Not sure I believe it....but I won't trust them or any of their others lots for any purchase ever. "

"No replay"