2010 Jetta Broken Stereo
When I turned on my 2010 Jetta TDI yesterday the stereo system did not turn on. Touch
screen is black and doesn't respond at all. I have checked the fuse under the hood and
behind the radio, but the neither fuse is blown. Any advice? Do I just have to buy an
entire new stereo system.
The numbers are actually very impressive....No recalls..everyone seems happy with the TDI from what I've read for a few minutes~
an "entire new" stereo system would not be integrated such as the current touch panel is~ take it to the dealership...probably a warranty item~
Hello - I have the exact same problem. Did you get it figured it out? My dealer wants $125.00 just to diagnose the problem?!
printout this documented problem and tell him he has to have seen this more than once~
Just for a wrap-up, needs whole new system. Volkswagen will not cover. Re-manufactured $750....ugh.
My 2010 TDI RCD-510 stereo just went out two days ago. Both fuses are in tact as well. Any help would be awesome
I'd inspect and test the ground (-) to the unit...run another jumper if weak~
Follow up - Removing my radio today and sending it out to be fixed. Less than $300 with 1 year warranty. Something strange happened the other day though, I accidentally left my lights on and my battery died, I had to jump start the car and the whole stereo system worked for the day! Then just went back to not working. Any idea I what this meant?
yes...as I have asserted, every time the starter is used...the connection to the frame and motor are "welded" by 300+ amps...what you must do is disconnect the black 1/0 cable that connects to the chassis....take a coarse wirebrush...take it down to metal...also the one that goes to the engine (near the alternator)...this renewed ground will enable the devices driven by the ground up to and beyond the instrument panel~
ECU's do NOT like varying voltages and varying amperages...the stuff trouble lights are made of~
Thanks for the help judge Roy. I'm going to try and find where my ground runs. Or is there an easy way to hook up my stereo to an alt power source?
...well NO Colin...this is where automakers fall off of the horse~ only one cable (1/0)[wire spec] and only to the frame/chassis...will just take a moment to put it right...this is where you should get reliable ground...from the chassis~ I mean you could "kentucky chuckie" a black wire from the battery...but chances are this will fail...start a fire and be unnecessary~ at the clamp...yes another wire could be inserted into the clamp there...seems like so much trouble when all that is needed is some correction to the current situation~
So...to continue my saga. The radio repairman contacted me, it's not the radio. He said the radio is just fine, therefore it must be the amplifier that is in the car, no amplifier in the radio itself.....so I wonder what the dealership was going to sell me for $750? Dropping the car off on Friday to assess the amplifier.
the last car I owned that had a separate tuner and amplifier was the Isuzu Impulse of 1988....I think that a 2010 should have condensed them into one unit?~~...even so there should be a fuse or two that you could examine...these things don't go bad by themselves, but have to be abused in one way or another~
Update on my stereo: When I took my car to dealership, they confirmed it was not a fuse. It was no longer under warranty (car has 42K miles & >3yrs old). All they said was an internal component in the stereo must have failed. Dealership had a program where they "exchange" the broken stereo (send in the broken one) and replace it with a working one for $600 (which is what I did). My replacement stereo is now supposed to be under warranty for 12months/12K miles. FYI, it took a few weeks for the replacement stereo to come in, during which I went on vacation for 10 days. After not driving car for 10 days my car battery was dead. I had to have my car battery jumped. When the deanship checked to see if I needed a new battery, all the battery tests passed. Thus, my battery is okay, but the broken stereo may have been draining the battery more than normal.
oooo, our friend parasitic drain...note the date on top of your battery..five years old is too old because it stops accepting a charge 10% per year....makin' the alternator work twice as hard to charge it up...Get a new one with a warranty that "pro-rates" your old battery...sellers Interstate batteries will give you credit towards the purchase of a new one (pops the Engineering VP there)~
I've been going through the same problem for 4 weeks now. I really appreciate the last round of responses and look forward to some additional troubleshooting
here's a pinout diagram...if this can help~
Thanks for the diagram im going to bench test my stereo today ish.. i hope i dont have to throw down 600
Yes, the tunes ARE that important....think about ticket prices for goin' to see your favorite band in crowded (get your wallet stolen) type place and if music is to you what it is with a first chair musician you know that cannot live a single day without my tunes...am currently listening to DJ Krush on pandora.com~
the local U-Pull or pickNpull will probably have acres of the TDI~ you may just spend an afternoon on a one dollar hike...I like to bring my camera to see the glorious former engineering feats....all destined to get parted (totally environmentally responsible)...rather then pony up to pay for the guy's new pool table or to help his kid through college...be sensible, you do not have to go NEW...you know how this all goes together by now and decimating a few wrecks is always a joyous time~
I have a 2010 tdi jetta wagon and the stereo also just went dead. What was the latest? Any new news?
@npresslywolf, check the "blogs" for recurrence of your failure....and TSB/recalls on this stereo~
this exact thing happened to me: i have a 2010 jetta tdi sportwagon. the stereo "broke" in july. took it in, fuses were fine and dealer said the radio was broken. by oct, the car would not start if left sitting for more than a day. took it in, battery tested fine. but did it again 2 days later. when jumped the radio went on and off so i knew the radio was not broken and i figured it was a parasitic drain. i took it in again, the battery tested fine, the dealer disconnected the radio and the car seemed fine for about a week but now it is not starting even if driven less than 24 hrs ago. what else could this be? what should i do to fix it (the dealer seems clueless after all this.)
Ugh! Thats terrible jdbrica! I have dealt with the situation, but do not recommend my path… even tho my new car repair guys are pretty fair… the radio was deemed dead, so they put in a new one and $425 later it all works, but the stereo is not as nice… I always found our dealer to be USELESS and this is in Mnahattan.
FYI, my 2010 TDI Jetta sport wagon has been diagnosed with the same cause for my battery going dead it not driven at least every 24 hour. My dealer wants $728 for a new radio. I am convinced to buy an aftermarket system which will allow me go incorporate a gps unit. Anybody have any experience with this solution, speak up.
i posted earlier...so it turns out that the dealer had a faulty battery tester because i ended up replacing the battery and the problem has gone away. i then said i want my radio hooked up again and working b/c I'm not convinced it really broke (since it went on when we jumped the battery). i also complained again that a radio should not break after 3.5 yrs. the service guy felt that since i only have 23k miles on the car he might be able to make a case for "good will" which they (whoever that is) eventually approved. and now, as i write this, i am at the dealer waiting for my new radio to be installed. if you have low mileage you could try being the squeaky wheel and throw in a few complaints about how this is jetta living up to its reputation, etc…if they did not agree to do this i was going to either get one off ebay (they have the stock vw radios available for a lot less) or go to best buy or some radio place and get one for $200- 300.
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