steering wheel controls

wealth
45

Asked by wealth Dec 08, 2007 at 02:19 AM about the 2007 Mercedes-Benz G-Class G55 AMG

Question type: Maintenance & Repair

My dealer tells me that my steering wheel audio controls were not meant to work.  I find it hard to believe considering the price tag and my 03 had no problems.  The volume controld are on the steering  wheel but do not work.  I am very frustrated and would like a solid answer.  Please help.  yours in Health,  Dr. David Warkentin

warkentin@doctor.com  480-221-7395

thank you

3 Answers

littlehorn
31,675

Try contacting another dealership. Some don't want to fix problems under warranty as it pays less than regular service work. To be totally honest, if the steering wheel controls were not meant to work, that's about the dumbest thing I've ever heard. Steering wheel volume controls were put there FOR safety, so you don't have to look away or move your hands from the wheel to increase/decrease volume. To make it so that they don't work while driving would defeat the whole purpose. I'd definitely be calling another dealer or the Mercedes Customer Satisfaction line on this one.

1 out of 1 people think this is helpful.
Best Answer
18TandSVT
4,055

I agree. That was the stupidest thing I've ever heard. I would call Mercedes and tell them what the dealer told you. Why would the things be there if they weren't functional?

1 out of 1 people think this is helpful.
wealth
45

Thank you for the advice.. I am going to pick the truck up in the morning and am armed with 5 articles stating that it was a standard feature on the 07 g55 to have audio control on the steering wheel. I am interested at what their response will be. Regardless, I will be switching dealerships.

1 out of 1 people think this is helpful.

Your Answer

Add photo

Related Questions

G-Class
Looking for a Used G-Class in your area?
CarGurus has 910 nationwide G-Class listings starting at $23,995.
ZIP:

Search Mercedes-Benz G-Class Questions

Mercedes-Benz G-Class Experts

#1 Tom Demyan
Tom Demyan
Reputation 30
#1 littlehorn
littlehorn
Reputation 30
#3 ryanj
ryanj
Reputation 10
View All

Related Models For Sale

Used Land Rover Range Rover"
96 Great Deals out of 3,038 listings starting at $3,595
Used Mercedes-Benz GL-Class"
102 Great Deals out of 3,641 listings starting at $12,950
Used Jeep Wrangler"
351 Great Deals out of 42,406 listings starting at $1,800
Used Mercedes-Benz S-Class"
126 Great Deals out of 7,791 listings starting at $2,200
Used Land Rover Range Rover Sport"
114 Great Deals out of 3,622 listings starting at $11,991
Used Mercedes-Benz M-Class"
258 Great Deals out of 11,227 listings starting at $1,500
Used Mercedes-Benz E-Class"
450 Great Deals out of 22,278 listings starting at $1,800
Used Mercedes-Benz C-Class"
624 Great Deals out of 24,343 listings starting at $2,450
Used Porsche Cayenne"
92 Great Deals out of 3,338 listings starting at $7,984
Used Mercedes-Benz CLS-Class"
50 Great Deals out of 2,414 listings starting at $10,990
Used Porsche 911"
134 Great Deals out of 4,092 listings starting at $11,950
Used Mercedes-Benz SL-Class"
92 Great Deals out of 2,819 listings starting at $4,488
Used BMW X5"
268 Great Deals out of 11,049 listings starting at $2,488

Used Cars For Sale

2011 Mercedes-Benz G-Class G55 AMG For Sale
19 listings starting at $72,991