Power windows, moonroof, and trunk are locked up! Any solutions?

895

Asked by Jeremy Apr 26, 2009 at 02:30 PM about the Volkswagen Jetta

Question type: Maintenance & Repair

My power windows, moonroof, and trunk opener are non functional - locked up. It may have also deterred me from using the key remote to unlock the car because since the problem started, I have to manually unlock it. Tried to figure out which fuse it might be, but the fuse card is NOT clear on which fuse position will help me. There appears to be no window or moonroof symbol. I have not brought my car in to be looked quite yet.

Please help.

Thanks,
J

48 Answers

895

Got this from a "my honest mechanic" website (sad that we have to have resources with the word "honest" in the titiles): Reader Question: I have a 2001 TDI Jetta which is doing the craziest thing. None of my windows roll down, the car no longer automatically locks when I put it in drive, but I can lock them manually, and my trunk is locked and can not be opened with the remote, manually by the key or the trunk release button.Do you have any idea what could be wrong? All of my fuses including the master fuses above the battery are good. Thank you for your help. myhonestmechanic.com: Hi there, I think I remember a similar issue with a Jetta we had in my shop a few years ago and I want to say there is a "re-programming" operation that needs to be done to correct the problem. We had to do a few things..."Turn key on, open driver door, press door lock 4 times etc. etc. etc" I do not remember all that we had to do, but the VW Dealership or a shop that is familiar with VW should be able to look this up in their repair manuals and perform the operation.I sold my repair shop a few years ago and do not have access to the manuals anymore. I think I would visit the VW dealer if I were in your shoes, it will probably be the fastest and cheapest route to take unless you have a VW specialist close by. Blessings, Austin Davis Reader Follow Up Austin, Here are a few things that I found out....there is a fuse #14 that is 7.5 amps (which I found out is usually the culprit). I thought that my husband and his friend checked all of them, but they must have missed that one. I did try replacing it based on a recommendation from a friend of a friend who works at VW, but it turns out that was the culprit due to the fact that my dome light had a short in it. But, another thing that it could be for others is the comfort control module. Thank goodness it wasn't that because the part is 360.00 and the computer needs to be re programmed also. I got away cheap only 139.00 Ugh, these Jettas are the worst with the electronic issues. This sounds like my problem. Will update... Again, any suggestions would be appreciated. Thanks.

32 people found this helpful.
895

This is now fixed. It was the #14 fuse, turns out. Whatever symbol it's supposed be, I would have never guessed...and another way VW can get you to bring you're car in and spend more money. Manual was no help...just another "take your car into your nearest VW dealership" phrase. I'm trying not be negative here. The internet comes through again.

47 people found this helpful.
280

I know this is two years later....but I've encountered a very similar issue. My jetta 2000 windows, trunk, interior visor lights and sunroof stopped working, I checked fuse #38 central locking system...but that did not solve the problem. I'm now seeing that it may be #14...I will check #14 today and see if that solves my issue. Another bogus thing that happened was that the window last night went down, but not by me pressing on the window switch, but trying to lock the damn car!!..I tried to lock it and miraculously the window went down and I couldn't put them back up if my life was on the line...I thought the car at that point was possessed. I will try fuse #14, if that doesn't work...I throw my hands up with these Jetta's..the worst cars ever assembled. If there's any more light anyone can shed on this please feel free....! thanks!!! :(

28 people found this helpful.
1,365

My son had the same thing.It was the door switch not working right .He took them apart the contacts where all corroded cleaned them they work for a long time but a ventrally the switch had to b replace I hope that will help some.

9 people found this helpful.
210

i just wanted to say fuse #14 worked on my 2000 vw jetta this forum was a life save fixed the problem these vw are junk when it comes to the electronics i had the same problem no windows,overheads lights,no trunk entry and no alarm access

21 people found this helpful.
100

Thanks to all who answered with the #14 fuse. My 2000 Jetta had a drivers door panel that kept separating (came loose) from the door. When my wife would open the door, the lower panel would get stuck on the body door frame. After repeatedly pulling the door open the panel broke. The last thing that happened was the lower panel light broke free and got smashed when she closed the door causing a short that blew the fuse. Subsequently causing none of the window switches to work. The first thing I tried to check were the fuses, but #14 shows a symbol of what looks like a headlight, WTF!!!! Turns out that was the blown fuse. I replaced the fuse and panel and know everything works properly.

10 people found this helpful.
80

I had the same problem it was #14 but that only fix the windows. Trunk and alarm still not working. Any suggestions?

8 people found this helpful.
160

Hello all: Just to continue building on this incredibly informative and helpful thread. Like many of you, I came here looking for answers about a power window, moonroof, domelight and locked trunk that suddenly died this evening. Yes, the number 14 fuse was also the culprit in my case. A caveat to that however interestingly enough...the number 14 fuse blew when I rattled the TRUNK LIGHT which has its mounting clips broken due to dry rotting of the plastic (typical for VW here in South Florida ) when I was trying to figure out why it wouldn't turn on... It's a simple answer in my case: There is a ground fault in the trunk light which terminates on the same circuit as the majority of the lighting and power functions of this car. German engineering my ass. At least they had enough sense to not terminate the fuel latch door on that circuit too.

16 people found this helpful.
80

Ok so I have a jetta vw 01 I believe and my dad took out my radio and now I have all these cords hanging out, and now it won't start, also my dad says something about the radiator heating up or something I really just need some help

5 people found this helpful.
20

had the same problems just a day ago...trunk will not open, windows don't go up or down, no alarm, doors did not open!!!!...but fuse #14 saved my life!!! thank you so much for the recommendation and for saving me lots of money!!!

2 people found this helpful.
200

Guys I have the same problem with my jetta 04. I just replaced the #14 fuse and still doesn't work. Any ideas?

20 people found this helpful.
70

So i just went trough all you guys wtiting and turns out fuse #14 was the problem thanks

7 people found this helpful.
120

Hi Leo, I replaced fuse number 14 and it didn't fix my problem either... Have you figured out your issue? Also, there is mention of fuse 14 being a 7.5 A but, there was a 10 A fuse in my fuse box in the number 14 position... ?

12 people found this helpful.
60

yeah!!! changed 14 all is good but now alarm goes off when key is turned on HELP also still no power to passenger window

6 people found this helpful.
190

If you've disconnected the battery recently you need to reset all windows and Sunroof. Lock the doors from outside with your key then unlock for a brief second then lock a 2nd time hold for 2 seconds then open doors and you now have reset all windows everything should work now. Hope this works.

19 people found this helpful.
160

What about on a 2012 Jetta? My back windows won't roll down , seems like there locked or something ? Any suggestions?

16 people found this helpful.
60

I am having a similar issue but the car also will not start or even try to crank?

6 people found this helpful.
110

Same issue (windows, trunk, sunroof): 1. all fuses are good 2. turning the key to the left (in the door, counterclockwise, for two seconds) the windows went down (all the way down). 3. turning and holding the key to the right they budge up a half inch. The window controls for both the driver's and all the passengers still don't work. Nor does the trunk or sunroof.

11 people found this helpful.
70

Hey guys. came here with respect and recieve good answears from you lovely people. i currently have a 2000 vw golf. i have the same problem windows wont work sunroof trunk and my doors wont lock when im driving. i changed fuse #14 but it didnt work. what can i do?

7 people found this helpful.
40

Can't help Jovanny BUT I also experienced sudden loss of power window control (no up/no down-nada), loss of moonroof, loss of overhead inside lighting (up front) and loss of internal trunk opening switch - which was really problematic b/c I only had the seconday key, not the master electronic key with me - (some "valet safe" system which has always been annoying!). Just like Edouardo posting of earlier, this happened after I had to adjust and return the trunk light mounting apparatus back into the trunk liner after it slipped out and the light went out too! Replacing fuse #14 (10 amp) fixed it all! Looking at the fuse diagram, I never would have connected all those systems to one fuse, let alone the "dome light" which was the least of my issues (which also btw intermittently goes on/off on its own - never with this collection of issues). There is a nice chart of what the fuses really mean available thru a google search. Ask in the initial search box "Volkswagen electrical fuses" or something comparable, then there is one reply with images, find the image of your particular "fuse card". Bring up that image then scroll to the follow on image and there is a listing of what each fuse really does. Printed one off to add to the useless chapter about fuses in my owners manual!

4 people found this helpful.
40

can anyone give me a suggestion on what could be causing my trunk to shut but not lock in my vw 2003 jetta??? when i bought the car the unlock trunk on key fob never worked i always had to use the key to unlock it on the outside now it makes this weird noise and wont lock but will close

4 people found this helpful.
70

Hello I have a 2011 Jetta se. I am having issues with the power windows. If I roll the driver window down Sometimes it gets stuck there. Or will roll back down or half way down. Same with back seat on driver Side window. I am thinking maybe a fuse is loose? Was stuck all the way down yesterday and it's Monsoon season here in south Florida lol ... HELP!! Too poor to take it in :( fuse 14??

7 people found this helpful.
40

My remote on my 2002 jetta won't unlock the doors unless I'm standing right next to it. It will not unlock the trunk either I've change the batteries with no results.

4 people found this helpful.
10

Thanks a million! The # 14 worked for my 2000 beetle. God bless...

1 people found this helpful.
50

I have a 2004 Jetta. I changed put in a new 7.5 fuse in #14, yay my locks worked again. I tried my windows, but they still didn't work. I tried the locks again and they stopped working and the fuse is blown again. Any Ideas?

5 people found this helpful.
30

I have a 2000 Beetle if you unhook the battery if the windows will work for a few minutes then they won't work after 5 to 10 minutes even the wipers are not working I was just curious if anybody would know what's going on

3 people found this helpful.

I have a 2004 golf mk4 I just bought it the guy couldn't figure out what was wrong with it I checked and cleaned the fuses the interior lights work all lights work the locks work with key however windows won't go up or down I tried the #14 I tried the resetting with the key locking and unlocking it holding it etc any further options with doors the guy I bought it said he tried various things but everyone has there own options

50

the data wire between computers corrodes at the splice in the bottom of the kick panel its a red purple wire follow it until you find a crimped corroded splice cut and solder the three wires and everything will work provided fuses are good yippee

5 people found this helpful.
30

#14 worked on our 2006 VW New Beetle!! Thanks!! Symptoms were trunk would not open, trunk open light on, windows would not work, power locks would not work, key fob would not work, trunk light would not work. Cause was a ground fault in the trunk light--no doubt caused when I changed the brake light.

3 people found this helpful.
20

Thank you to all of you that said fuse #14 I was checking all the wires and everything because I had a aftermarket alarm put on the car and it was working but my trunk domelight and sunroof and also my Windows stop working so thank you

10

2001 jetta Wolfsburg. Every window and all the locks work except the front passenger door. The front passanger door speaker and door light work but the window and door lock do not. I checked the fuses and the wiring harness. Odd thing is that when I disconnect the passenger door harness in the foot well and reconnect the window will work for a few minutes then stop working and when it does work the window only works with the passenger door switch not the driver side switch. I also pulled the #38 and #14 fuse the other day for a few minutes and the window worked again for a few minutes but then stopped again. In assuming the comfort control module. If it is can anyone tell me how to reset it or what to expect when I do reset it. Pic is the harness I disconnect I pulled both them reconnected them, cleaned then and put diy electric grease in the plug.

1 people found this helpful.
20

Does anyone Know what number the power windows fuse on a 2012 VW jetta i cant seem to find it on line i want to check it

2 people found this helpful.
40

yes, when #14 fuse is replaced, all doors are locking/unlocking. but trunk is yet not opening.

4 people found this helpful.

I have a 2008 EOS that I just bought, and the battery went dead. After charging it, the driver window would only go up about 6". All the other windows worked fine. I called the dealer, and was told to sit in the car with the door closed. Lock and unlock the drivers door 3 times, then turn the key on and off 3 times, to reprogram the computer. As crazy as it sounds, it worked.

20

I have a 2001 VW Golf, could not open the windows, or lock the doors with the remote keyfob. Replaced the 10amp #14 fuse, package of 4 from O'Reillys auto parts for $3.99 fixed the problem. Now that's what I'm talking about. Tom K.

2 people found this helpful.
20

I have a vw golf 2.0 and fuse 14 is intact and good my moonroof opens and closes but my passenger window and lock do not work what can i do?

2 people found this helpful.
20

REPARATION LEFT WINDOW, TRUNK AND MIRROW. https://www.youtube.com/watch?v=wlxnjxORUpQ

2 people found this helpful.
10

Mk4 2002 - Central lock and windows all dead, thank you fuse#14. I would never have checked it because my fuse box diagram is only with symbols and 14 is a lightbulb. I haven't even noticed that the light are dead too ;)

1 people found this helpful.
60

Here's my fuse #14 related problem. My battery keeps going dead. I hooked up a meter and noted the drain is on #14. I removed the fuse and the battery is OK, but I lost all those functions. What could be draining my battery? How best to troubleshoot this?

6 people found this helpful.
40

I have a 2009 Jetta, I’m having issues with my rear driver side door lock and windows, any ideas what the issue might be, if I were to replace this said 14 fuse would it solve the problem or could it be just some loose connection in the wiring for that door only?

4 people found this helpful.

2000 VW Jetta. Original owner. My windows and door locks quit this am. Had replaced the module in the door arm rest a year ago thru 1AAuto. Ernie said up thread, "...sit in the car with the door closed. Lock and unlock the drivers door 3 times, then turn the key on and off 3 times, to reprogram the computer. As crazy as it sounds, it worked." Just worked for me too. Fuse #14 ok, tried outside manual key lock/unlock, nada. Thanks Ernie and the rest of you folks!

10

Thanks to all with the info needed. It was Fuse #14. Went in the post office...things were working. Came out started 2001 Jetta and no windows. Got home, tried to open trunk to access manual...nada. Lol Thanks to all with the shared info. Replaced a burnt out 10 amp with a new 10 amp and stuff works. Yay!!

1 people found this helpful.
10

Hi all. I have a 2000 Volkswagen beetle,my heater,air conditioner and fan for these wont work at all Which fuse controls this please help. Thanks Cold in pa driver !

1 people found this helpful.

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