2013 Ford Flex User Reviews

2013 Ford Flex Review Ratings

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Average Ratings from 6 reviews

  • Overall: 4.5 out of 5 stars4.5 out of 5 stars4.5 out of 5 stars4.5 out of 5 stars4.5 out of 5 stars 4.5 / 5

Review Highlights Click to filter reviews below

PROS
"ride" 4 reviews
"power" 4 reviews
"comfortable car" 3 reviews
"handling" 3 reviews
"fuel economy" 3 reviews
CONS
"sensor" 2 reviews

User Reviews

Displaying all 6 2013 Ford Flex reviews.

Eitan writes:
2013 Ford Flex Limited AWD w/ Ecoboost Review
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5

Pros

- Styling
- Interior functionality
- Power
- Comfort
- Fuel economy

Cons

- MyFord Touch is unstable
- Some interior surfaces

355

Fabulous Family Car, Road Tripper, Or Around-town Cruiser. — Performance: The 3.5-liter EcoBoost V6 is a masterpiece in engineering. Very smooth power delivery through a well-executed 6-speed, paddle-shifting automatic, but the car will lay down a sport-sedan-threatening 0-60 run in 5.7 seconds. Though the Flex is essentially a 2.5-ton brick, it handles like a smaller vehicle and corners very flat. Despite its 20" wheels, the ride is very comfortable. Braking performance is excellent, as the 2013 Flex receives brakes lifted from the Taurus SHO. Build Quality: This has never been Ford's strong suit, but I was pleasantly surprised when I first sat down in the new Flex. Panel gaps are a non-issue, and the doors close with a solid "thunk." Most interior surfaces are pleasing to the eyes, with soft-touch finishes and attractive patterning. Yes, there are some hard interior plastics to be found, though Ford had the sense to keep all of these away from key touch points. It is worth noting that interior quality doesn't necessarily carry over to the rear passenger compartment, where a number of the materials used feel more downmarket than those in the front. I'm particularly not fond of the middle row's central cupholder drawer, which looks and feels like a children's toy. This is, though, the only aspect of the vehicle's interior design I would describe as offensive. Appearance: Since the vehicle's original introduction for the 2009 model year, styling has been a key selling point for the Flex. It's also been a key deterrent, as the boxy appearance is a love-it-or-hate-it kind of thing. On the outside, the shapes Flex owners are accustomed to seeing have been modernized, with the front exterior styling on all variants now closely mimicking the "Titanium" trim level of the previous model year. On the inside, a few details leave me scratching my head in confusion, for example, why hasn't Ford updated the window switches and door panel controls to their newer styles, such as those in the Explorer and Focus? Why is the door panel so incredibly thick? Finally, why are automatic up/down windows absent on a $40K-plus crossover? Sure, I'm being picky, but these are notable concerns nonetheless. These minor gripes all pale in comparison to this car's biggest flaw: MyFord Touch. Let me start by saying that I am a fan of in-car technology, the system is a very good idea, and that it has enormous potential to challenge and beat every infotainment system in the industry. Its user experience, though, feels like that of a early-stage beta software. It crashes constantly, takes a very long time to process simple tasks, and follows no recognizable pattern in regards to what will trip the system up. There's a different problem every time you start the vehicle. That being said, this isn't a deal-breaker. Despite the hair-tearing agony that can result from prolonged exposure to MyFord Touch, I absolutely love the Ford Flex. It is versatile, comfortable, powerful, and practical, and I highly recommend it. Ownership: Despite the car having similar aerodynamic properties to the moon, the Flex achieved a remarkable 25 MPG on a long highway trip, loaded with four people, a small dog, and lots of luggage. This surpasses the indicated 23 MPG on the vehicle's sticker, and I've found that it routinely beats the sticker's 16 MPG city number by 1 or 2 MPG. Impressive. Fun Factor: Cars like this aren't supposed to be fun, but, neither are they supposed to be fast, fuel-efficient, or good-looking, and the Ford Flex is all of these things. I applaud the Ford engineer who managed to convince his boss that installing paddle shifters on a family crossover was a good idea. Though the overwhelming majority of Flex customers will likely never notice their existence, the paddles are responsive, and are a hoot to use. The Flex steers and corners very well, and, despite its heft, is very fun to drive.

Primary Use: Family transportation

4 of 4 people found this review helpful.
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YRS writes:
2013 Ford Flex Limited Review
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5

Pros

Styling. Always a matter of taste, but we find the style different, refreshing, and clean. Very comfortable, with an feeling of strong systems integration--everything seems to work in concert with minimal discomfort or effort. The radar cruise control is like your first car with air or power windows, seemingly unneeded, then suddenly essential once you have it. Ford has done a great job bringing so much tech...practical tech, into its vehicles without it becoming distracting or overly complex, just seamlessly executed. For its size, competent handling matched with a supple, quiet ride.

Cons

We don't have parking sensors up front, should be part of the Limited package as standard...for that matter, a vehicle this big given its likely role should have them standard across the line. Gas mileage is just Ok, but that's part of the size equation. We wanted, but did not get the center console for the second row. We mistakenly thought the $100 option could be easily retrofitted. not true, that $100 option is a $600 (unassembled) post purchase expense. There's a huge demand the them for people in a similar situation.

YRS
115

Perfect For A Small Family, As Comfort Cruiser, Or As A Mobile Office. — As our Ford Escape lease was closing out we were shopping again. We really liked the Escape but wanted a more comfortable and upscale product. We shopped the X5, Q7, Grand Cherokee, Durango, Edge, Cross Country, and Evoque. Lots of great products, and my wife was set on another Q7 TDI, we'd had two before the Escape. As a last minute decision we drove the Flex and she instantly felt at home. Not saying she liked the Flex more than the Q7, but once cost was factored in, the choice was easy. At the end of the day she found the Flex easy to drive, very comfortable, and had a ton of useable storage. She works out of her vehicle and places a lot of value on those factors. Also, the way the second and third row seats reconfigure is simple to operate, viz is good all around, and all the controls are easy to figure and operate. This is our second Ford with Sync, so we know and now like the system...but there is a learning curve imposed by the system. Power is OK, I wouldn't mind having the EcoBoost though. One thing I really like about the car is how well its steering, ride, brakes, and throttle are sorted, all very linear and evenly weighted. No lurches or secondary movements just about every SUV imposes. Our mileage in about 40/60 city/highway has been around 23 mpg. Frankly, my wife feels the Flex is a special and unique vehicle, it fits her.

Primary Use: Family transportation

3 of 3 people found this review helpful.
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MichelleRu writes:
2013 Ford Flex SEL Review
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5

Pros

Extremely spacious interior in all 3 rows.  It makes the ride comfortable for very tall or even the horizontally or vertically challenged :). The safety features are excellent in providing many driver assist help to the amount of air bags providing protection for all inside.  The SYNC and screen provide ease of use for climate, phone, data and entertainment.  The backup camera and sensors provide added protection and visibility.  The Flex hugs the road nicely in any type of weather or on any road surface.  Even with the size, the Flex handles like a car with quick stop and turn abilities.  Gas milage is fantastic for a V6.  Getting anywhere from 18-22 mpg in city and 24-29 on the hwy!  The sensor cruise control helps with keeping distance when making that long distance trip.  Ford thought of everything when designing this vehicle.

Cons

Not one thing would I change!!! Other then maybe informing the Ford Sales staff more about how to use the SYNC computer in the truck

MichelleRu
35

A Perfect Mix Of Crossover Meets Car — The Flex hands down, is by far the best vehicle our family has ever owned!!! It has all the luxuries of even the highest end vehicles while providing all the comforts of home. On the road, all the safety equipment and aides the Flex has leaves me assured that my family is safe and secure. Spacious interior makes it a comfy ride for my growing boys and their friends and even nice for the more vertically challenged like myself. The Flex is stylish on the road and easy to drive. The truck has several safety features to keep all inside protected. It has great pep in the V6 that provides rapid acceleration and hugs even the tightest corners with ease. The designers truly thought of everything when designing this vehicle. I wasn't sure about the quirky look when they first came out but I am now a true convert-when away from home, my Flex is most certainly the next best thing.

Primary Use: Family transportation

1 of 1 people found this review helpful.
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dsimmons1234 writes:
2013 Ford Flex SEL AWD Review
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4

Pros

Lots of room for cargo and people.
The all wheel drive system came in handy this winter.

Cons

Nothing that I can think of.

dsimmons1234
25

First Rate Family Hauler. — The ride and handling are awesome. Room is comparable to full size SUV models and the room for passengers is unbeatable. The Flex offers as much room as the full size SUV models yet achieves far better overall fuel economy.

Primary Use: Family transportation

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Robert writes:
2013 Ford Flex Limited AWD Review
Back Seats:
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4

Pros

Great People mover.

Cons

Cant drive it with-out getting sore.

115

Get It For The Wife. — Decent power, great gas mileage (for its size). It is a SUV meant for a woman and not for a guy 6' tall, I can't get comfortable while driving it. My wife loves it. This is our second one so it cant be all bad.

Primary Use: Family transportation

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Aba1978 writes:
2013 Ford Flex Limited AWD w/ Ecoboost Review
Back Seats:
Cargo Capacity:
Family Car:
Fuel Economy:
Front Seats:
Handling:
Maintenance Cost:
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4

Pros

Comfort, quietness, power

Cons

Sync, door sensors, braking

Aba1978
25

Great Family Car — As a family man, this is my favorite car yet. The second row seat is truly vast. The back seat is more than useable while not on par with the larger suburban/expedition class of SUV. Braking is a little vague. I'd like it to be a little more assertive. The turbo ecoboost certainly delivers the power! That's the most impressive feature of this car. The most disappointing aspect is the whole entertainment/Bluetooth/climate control module. 30% of the time my phone won't connect automatically. Often times the stereo/streaming audio will give you fits. I just think it needs a whole rework to get it right. Overall however, this is a truly great family car. I travel a lot, and for poor road conditions, the awd is a very satisfying must.

Primary Use: Family transportation

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Displaying all 6 2013 Ford Flex reviews.

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Reviews From Other Years

2012 Ford Flex Reviews

Very Impressive Vehicle By RussellMarkham

The most impressive thing about this vehicle was that it provided a cool family car without going to the standard Suburban type vehicle. The power with the ECOBoost is impressive, very clean modern l... Read More

A Car That Knows What Good Value And True Luxury Is, Yet Still Provides Turbo Charged Entertainment. By Vince

The Ford Flex Titanium replaces a '01 BMW 740iL I decided to part with, a rather hard act to follow. Despite these 2 vehicles being seemingly different, the Flex has provided mostly positive experienc... Read More

Read all 2012 Ford Flex reviews

2011 Ford Flex Reviews

Best Car I Have Ever Driven By Dhaddox

I love that this car has the capacity of a large SUV but handles like a car. It has all the bells and whistles with some great features that were pleasent surprises. I rate thins better than other c... Read More

Read all 2011 Ford Flex reviews

2010 Ford Flex Reviews

Love This Car And Will Sadly Say Goodbye By Coopertamara917

I love this Ford Flex, it is very comfortable and seats 7 comfortably. I fit my twin babies car seats and my nephews car seat in my second row and had no trouble doing so. Even with 7 in the car, th... Read More

Love It By RideRenewal

I like everything about the car I wish it was a little taller of the ground like a truck great family car kids love it lots of room the sync system sounds and works great the backup camera is great yo... Read More

Read all 11 2010 Ford Flex reviews

2009 Ford Flex Reviews

Most Versatile Car We've Ever Had By brecknridge

We absolutely loved this car. Although we are downsizing right now, I'm sure we'll be purchasing another Flex in a few years. My husband and I both loved being able to drive several others when we t... Read More

Great Family Hauler And Road Trip Vehicle! By Brent

Awesome vehicle. Rides smooth, handles well. Accelerates nice, brakes are good. Can haul 6 people and cargo without problems. A little thirsty for gas, but not too bad. I love how smooth it is on... Read More

Read all 19 2009 Ford Flex reviews

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